The post holder is responsible for the delivery of clinical care to a defined population. Supported by senior practitioners, they will deliver care within the boundaries of their role. They will work effectively and collaboratively within the team to meet the needs of patients, support the delivery of policy and procedures, and provide clinical leadership. Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes. All applicants will be required to hold a full driving license for the role. About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than a million people across our region and are also commissioned for services that cover the North West, North Wales, and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce costs as we do so. Flexible working requests will be considered for all roles. Job responsibilities
Assess, plan, develop, implement and evaluate programmes to promote and prevent adverse effects on health and well-being. Implement and evaluate individual treatment plans for patients. Identify, and manage as appropriate treatment plans for patients at risk. Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations. Provide information and advice on prescribed or over-the-counter medication. Recognise, assess and refer patients presenting with mental health needs. Promote and deliver evidence-based care. Assist senior practitioners as required. Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment. Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural backgrounds, and preferred ways of communicating. Act as an advocate when representing patients and colleagues' viewpoints to others. Recognise and work within own competence and professional code of conduct as regulated by the relevant professional body. Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies, and procedures. Prioritise, organise and manage own workload in a manner that maintains and promotes quality. Deliver care according to national and local guidelines, working in partnership with other clinical teams/departments. Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation. Participate in the maintenance of quality governance systems and processes across the organisation and its activities. Utilise the audit cycle as a means of evaluating quality implementing improvements where required. Evaluate the patients' response to health care provision and the effectiveness of care. Support and participate in shared learning across the wider organisation. Utilising a structured framework (root cause analysis) participate in the management, review and identify learning from patient complaints, clinical incidents and near-miss events. Participate in the performance monitoring review of the team, providing feedback as appropriate. Act as a positive role model, taking responsibility for own development, learning, and performance including participating in clinical supervision. Actively promote the workplace as a learning environment encouraging everyone to reach their potential, learn from each other, and from external good practice. Understand own responsibilities and accountability in the delivery of care to patients, ensuring that the needs of the patient are the priority. Participate in planning and implementing changes within the area of care and responsibility. Work with other professionals to ensure sufficient staff of appropriate ability, quality and skill mix is available to meet the needs of patients. Contribute and participate in the development of local guidelines, protocols, and standards. Critically evaluate and review innovations and developments that are relevant to own practice. Keep up to date with new developments locally and nationally identifying those that will enhance the team's work. Undertake mandatory and statutory training. Act as a mentor to students assessing competency against set standards as requested if appropriately qualified. Accept and delegate tasks appropriately. The post holder shall as necessary provide cover for and undertake duties of absent colleagues. Person Specification
Qualifications
Essential
Registered Practitioner Desirable
Mentor/teaching qualification or equivalent work-based experience Knowledge/Experience
Essential
Evidence of clinical experience in relevant field. Desirable
Clinical supervision experience Skills
Essential
Awareness of Clinical Governance, patient group directions and associated policies Understanding of audit process Excellent communication, organisational and interpersonal skills Conflict Resolution IT Literate Work as a member of a team Access to a full driving license and ability to travel across boundaries Values
Essential
Continuous Improvement Accountability Respectfulness Enthusiasm Support High professional standards Responsive to service users Engaging leadership style Strong customer service belief Transparency and honesty Discreet Change oriented
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