Care & Support Worker Job Description
Job Title:
Care & Support Worker
Responsible to:
Coordinator
Job Summary
To provide care to individuals, usually within their own homes, as a part of care in the community. You will be expected to perform a variety of tasks, according to individual needs and work towards a set of outcomes agreed by the service user. These tasks will be set out clearly in a document called a Care & Support Plan that will be available for you to see each time you visit a service user/person.
Whilst undertaking any tasks within your role, it is important to remember not to take away a person’s physical or personal independence and choice.
Care Worker Role, Responsibilities, Behaviours & Values:
Participate in care planning, identify and help achieve individual outcomes for service users.
Strive to deliver a service beyond the basic expectations of the service user care plan.
Monitor service user progress and provide feedback through recording systems.
Alert your Supervisor/Line Manager when you have concerns over the quality of care.
Continuously train and develop your personal skills and knowledge.
Promote and represent Atlas Care Services positively at all times.
Show empathy towards service users and adopt a caring approach.
Ensure that outcomes are realistic and achievable for service users.
Prioritize equality, honesty, trust, dignity, respect, safety, and privacy.
Act in the best interests of the service user at all times.
Facilitate communication with your Supervisor/Line Manager and team.
Encourage innovative suggestions for service development and improvement.
Share feedback from service users to enable constant review and improvement of the service.
Facilitate the implementation of new service delivery methods.
Key Outcomes for Adults:
Improved health
Improved quality of life
Making a positive contribution
Choice and control
Freedom from discrimination and harassment
Economic wellbeing
Personal dignity
Activities or Tasks:
Personal Care:
Washing/bathing, dressing, toileting, helping with eating and drinking, medication prompting, meal preparation, etc.
Domestic Care:
Laundry, cleanliness of the house, ensuring service user comfort.
Social Care:
Collection of pensions and prescriptions, shopping, engaging with service users.
Health and Therapeutic Care:
Providing basic duties under guidance and supervision.
Health and Safety:
Take reasonable care of health and safety of themselves and others.
Co-operate with their employer to ensure compliance with Health and Safety legislation.
Data Protection:
Respect confidentiality of information as per the Data Protection Act.
Additional Information:
This job description acts as a guide to the functions of the post holder and may be subject to review and modification.
Flexibility & Variation Clause:
Temporary variations may be required to meet business needs.
Person Specification
Role:
Care & Support Worker
Criteria
Qualifications & Training:
Commitment to complete Diploma level 2 in Social Care.
Willingness to undertake training to add value to services.
Health & Safety training.
Experience:
No previous experience essential, full training will be provided.
Previous experience in care or customer-related roles is desirable.
Skills and Knowledge:
Understanding of Domiciliary care standards.
Ability to build relationships with service users and colleagues.
Basic verbal, numeracy, and written skills.
Ability to work as part of a team.
Understanding of confidentiality issues.
Ability to show empathy and prioritize customer needs.
Willingness to continuously learn and develop new skills.
Knowledge of Health & Safety in the workplace.
Other Factors:
Flexible and enthusiastic approach.
Smart appearance.
Reliable and dependable.
Access to own transport.
Interest in developing a career in care.
Use of own mobile phone.
#J-18808-Ljbffr
Job Title:
Care & Support Worker
Responsible to:
Coordinator
Job Summary
To provide care to individuals, usually within their own homes, as a part of care in the community. You will be expected to perform a variety of tasks, according to individual needs and work towards a set of outcomes agreed by the service user. These tasks will be set out clearly in a document called a Care & Support Plan that will be available for you to see each time you visit a service user/person.
Whilst undertaking any tasks within your role, it is important to remember not to take away a person’s physical or personal independence and choice.
Care Worker Role, Responsibilities, Behaviours & Values:
Participate in care planning, identify and help achieve individual outcomes for service users.
Strive to deliver a service beyond the basic expectations of the service user care plan.
Monitor service user progress and provide feedback through recording systems.
Alert your Supervisor/Line Manager when you have concerns over the quality of care.
Continuously train and develop your personal skills and knowledge.
Promote and represent Atlas Care Services positively at all times.
Show empathy towards service users and adopt a caring approach.
Ensure that outcomes are realistic and achievable for service users.
Prioritize equality, honesty, trust, dignity, respect, safety, and privacy.
Act in the best interests of the service user at all times.
Facilitate communication with your Supervisor/Line Manager and team.
Encourage innovative suggestions for service development and improvement.
Share feedback from service users to enable constant review and improvement of the service.
Facilitate the implementation of new service delivery methods.
Key Outcomes for Adults:
Improved health
Improved quality of life
Making a positive contribution
Choice and control
Freedom from discrimination and harassment
Economic wellbeing
Personal dignity
Activities or Tasks:
Personal Care:
Washing/bathing, dressing, toileting, helping with eating and drinking, medication prompting, meal preparation, etc.
Domestic Care:
Laundry, cleanliness of the house, ensuring service user comfort.
Social Care:
Collection of pensions and prescriptions, shopping, engaging with service users.
Health and Therapeutic Care:
Providing basic duties under guidance and supervision.
Health and Safety:
Take reasonable care of health and safety of themselves and others.
Co-operate with their employer to ensure compliance with Health and Safety legislation.
Data Protection:
Respect confidentiality of information as per the Data Protection Act.
Additional Information:
This job description acts as a guide to the functions of the post holder and may be subject to review and modification.
Flexibility & Variation Clause:
Temporary variations may be required to meet business needs.
Person Specification
Role:
Care & Support Worker
Criteria
Qualifications & Training:
Commitment to complete Diploma level 2 in Social Care.
Willingness to undertake training to add value to services.
Health & Safety training.
Experience:
No previous experience essential, full training will be provided.
Previous experience in care or customer-related roles is desirable.
Skills and Knowledge:
Understanding of Domiciliary care standards.
Ability to build relationships with service users and colleagues.
Basic verbal, numeracy, and written skills.
Ability to work as part of a team.
Understanding of confidentiality issues.
Ability to show empathy and prioritize customer needs.
Willingness to continuously learn and develop new skills.
Knowledge of Health & Safety in the workplace.
Other Factors:
Flexible and enthusiastic approach.
Smart appearance.
Reliable and dependable.
Access to own transport.
Interest in developing a career in care.
Use of own mobile phone.
#J-18808-Ljbffr
