Care Team Supervisor

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Full time
Location: Bury
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Job offered by: Choices Homecare
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Join Our Team as a Care Team Supervisor! Are you passionate about making a difference in the lives of others? Do you thrive in a dynamic, supportive environment where every day brings new challenges and rewards? We are seeking a dedicated Care Team Supervisor to join our team and uphold our vision and values, ensuring that our care workers deliver exceptional service to our service users. Key Responsibilities:

Annual Leave & Absences Management:

Efficiently manage care workers' annual leave and absences, ensuring seamless service delivery. Comprehensive Briefings:

Provide care workers with full briefings about service users' needs and any updates as their needs change. Recruitment & Hiring:

Drive recruitment initiatives, actively participate in hiring new care workers, and conduct interviews to build a strong, dedicated team. Team Meetings:

Facilitate care team meetings both on-site and off-site, fostering a collaborative and supportive environment. Structured Onboarding:

Implement a structured onboarding programme for new care workers, ensuring they are well-prepared and supported from day one. Field Observations:

Carry out relevant observations in the field and support new care workers in completing their care certificates. Compliance Maintenance:

Ensure care worker compliance with all regulatory and contractual requirements. Engagement Events:

Organise and facilitate engagement events to promote team cohesion and morale. Incident Management:

Handle incidents and complaints, completing all necessary documentation and following up as required. Performance Monitoring:

Monitor the performance of care workers, conducting supervisions and appraisals in line with organisational policies. Conduct & Performance:

Address any conduct or performance issues with the support of the HR advisor. On-Call Duties:

Undertake backup on-call duties as part of a planned rota, supporting the centralised out-of-hours on-call service. Collaborative Planning:

Work closely with the line manager, care scheduler, and other colleagues to proactively plan for ongoing recruitment and resource needs. PPE Coordination:

Ensure the timely supply of PPE to all care workers. Policy Knowledge:

Maintain a working knowledge of all relevant policies and procedures. Reporting & Development:

Routinely identify and report any areas of concern, potential business development opportunities, quality compliance issues, and any business-related prospects or threats to your line manager. Why Join Us?

At our Choices Homecare, we believe in fostering a supportive and empowering work environment. We are committed to providing our team with the resources and opportunities they need to thrive. As a Care Team Supervisor, you will play a crucial role in ensuring the highest standards of care for our service users and supporting our dedicated care workers. If you are a proactive, compassionate individual with a strong commitment to excellence, we want to hear from you. Apply now and be part of a team that truly makes a difference! Apply Today and Embark on a Rewarding Career! INDOR

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