Job Location - 423 Kirkstall Road, Leeds, LS4 2EW Job Purpose
To develop our legal case management system and other applications as required using the design tools provided by our suppliers. To play a key role in system upgrades from our suppliers, ensuring seamless integration with our existing systems and that all supporting documentation is produced / updated. DIMENSIONS Working within a team, alongside other Case Management System Developers and Analyst Programmers and reporting into the Lead Case Management System Developer. The role requires the holder to work as part of potentially several working party teams at any one time. Working with internal stakeholders from around the business in identifying and translating requirements through to proposing (including effort estimates), designing, developing, testing and implementing solutions. To design and develop new processes and documentation within our case management system to support the development of the business. To assist with all aspects of duties which fall under the remit of the IT Development Team, including Support, as and when required. To liaise with the reporting team and assist with identifying areas for SQL reports. To assist with database and system management generally. SCOPE OF THE ROLE An element of the work is project based and also some changes need to be made ‘out of hours’ therefore a need to be flexible as to working hours and to be prepared to work additional hours is necessary. Person specification
Must be a good communicator who is happy to engage and challenge peers or managers alike. Must have a logical, analytical mind and the ability to recognise discrepancies. Must be proactive in suggesting and advising on ways to improve service to internal and external clients. Must be able to manage own workload, prioritise, remain effective under pressure and deliver to deadlines. Must plan and document thoroughly all proposed actions and foresee any risks associated with those actions. Must ensure quality and accuracy at all times. SKILLS / QUALIFICATION / Experience Requirements / Education Requirements
Required
Development experience of any case management system (preferably legal). Experience of interrogating SQL databases by compiling and executing SQL queries. Experience of creating and utilising testing plans. Experience of working in a busy office environment. Experience of planning tasks to achieve an end goal. Desirable but not essential
Experience of creating/running macros. Knowledge of VBA/VB. Experience of pre-legal collections/legal collections/secured legal processes. Development experience of Liberate by Linetime
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