Role Overview
Key Responsibilities Establish the current reason for ill health/injury and identify any underlying cause or contributory risk factors. Be instrumental in the multidisciplinary assessment process by ensuring information is gained sufficient to assess personal and occupational risk factors. Effectively communicate to the employee the multifactorial issues associated with the current episode of ill health/injury and how they can personally address the risk factors within their locus of control. Where required, access the most appropriate treatment intervention via the NHS or the private sector using the most effective method of funding applicable for the medical condition. Help the customer's line management/HR/Health and Safety managers understand the implications of the assessment, and make clear the recommendations and likelihood of success, and any associated costs without breaching the ICO requirements (processing of sensitive personal data). Ensure customer satisfaction via regular and timely communications with ALL stakeholders. Achieve the critical success factors within the various aspects of Case Management including: reduction in sickness absence; reduction in modified duties; minimisation of any cost of 3rd party suppliers including the costs within the Healthcare Plans; prompt return to normal duties or where appropriate alternative duties or exit from the business; case closure to be agreed when resolution is complete. Maintain knowledge on ALL aspects of integrated health risk management. Demonstrate a teamwork ethos. Develop and sustain relationships with both internal and external customers.
About the Role
Case Manager Location: Tewkesbury or remote Status: Full-time or part-time available (min 3 days per week) Salary: 25-30k This is an exciting and varied role supporting our Corporate clients in delivering health and wellbeing services to their employees. You will deliver case management services to identify the reasons for ill health and injury and advise on the best course of action or treatment needed to reduce the risk of the employee being absent from work, or supporting them with returning to work as soon as possible.
Benefits
25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent)
Essential Skills
Key skills and experience: Knowledge of clinical and non-clinical care pathways. Understands and demonstrates GDPR, DPA & ICO rules and guidelines relating to customers. Knowledge of general occupational health and legal principles. Ability to effectively manage an integrated health approach to the prevention and management of workplace ill health/injury. CBT principles and motivational interviewing techniques are also valuable skills for this role. Ability to use Microsoft Office including Word, Excel, Outlook, and PowerPoint. Demonstrate confident telephone skills using effective listening and empathy with employees and stakeholders, covering both inbound and outbound calls. Adopt an investigatory approach to cases and demonstrate analytical and problem-solving skills. Qualifications: Qualified: physiotherapist, corrective exercise professional, counsellor, CBT practitioner, nutritionist, physiologist, nurse, or other appropriately qualified professional. OR Sport & Exercise professional or other similar professional. This role would potentially suit someone who has worked as a Sports Therapist, Physiotherapist, Wellbeing Practitioner, or Disability Assessor.
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Key Responsibilities Establish the current reason for ill health/injury and identify any underlying cause or contributory risk factors. Be instrumental in the multidisciplinary assessment process by ensuring information is gained sufficient to assess personal and occupational risk factors. Effectively communicate to the employee the multifactorial issues associated with the current episode of ill health/injury and how they can personally address the risk factors within their locus of control. Where required, access the most appropriate treatment intervention via the NHS or the private sector using the most effective method of funding applicable for the medical condition. Help the customer's line management/HR/Health and Safety managers understand the implications of the assessment, and make clear the recommendations and likelihood of success, and any associated costs without breaching the ICO requirements (processing of sensitive personal data). Ensure customer satisfaction via regular and timely communications with ALL stakeholders. Achieve the critical success factors within the various aspects of Case Management including: reduction in sickness absence; reduction in modified duties; minimisation of any cost of 3rd party suppliers including the costs within the Healthcare Plans; prompt return to normal duties or where appropriate alternative duties or exit from the business; case closure to be agreed when resolution is complete. Maintain knowledge on ALL aspects of integrated health risk management. Demonstrate a teamwork ethos. Develop and sustain relationships with both internal and external customers.
About the Role
Case Manager Location: Tewkesbury or remote Status: Full-time or part-time available (min 3 days per week) Salary: 25-30k This is an exciting and varied role supporting our Corporate clients in delivering health and wellbeing services to their employees. You will deliver case management services to identify the reasons for ill health and injury and advise on the best course of action or treatment needed to reduce the risk of the employee being absent from work, or supporting them with returning to work as soon as possible.
Benefits
25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent)
Essential Skills
Key skills and experience: Knowledge of clinical and non-clinical care pathways. Understands and demonstrates GDPR, DPA & ICO rules and guidelines relating to customers. Knowledge of general occupational health and legal principles. Ability to effectively manage an integrated health approach to the prevention and management of workplace ill health/injury. CBT principles and motivational interviewing techniques are also valuable skills for this role. Ability to use Microsoft Office including Word, Excel, Outlook, and PowerPoint. Demonstrate confident telephone skills using effective listening and empathy with employees and stakeholders, covering both inbound and outbound calls. Adopt an investigatory approach to cases and demonstrate analytical and problem-solving skills. Qualifications: Qualified: physiotherapist, corrective exercise professional, counsellor, CBT practitioner, nutritionist, physiologist, nurse, or other appropriately qualified professional. OR Sport & Exercise professional or other similar professional. This role would potentially suit someone who has worked as a Sports Therapist, Physiotherapist, Wellbeing Practitioner, or Disability Assessor.
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