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Job Description - Case Specialist - Middlesex County Juvenile Court (24000AKP)
Departmental Mission Statement:
It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. Organizational Profile :
https://www.mass.gov/orgs/juvenile-court Bilingual candidates are strongly encouraged to apply. This position will primarily work out of Cambridge; however, travel is required to our offices in Framingham, Cambridge, Lowell & Waltham. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary:
This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Receives training and assists experienced users on MassCourts. • Performs general case intake duties. • Prepares complaints, petitions, summonses, and updates to case information. • Sends out notices to various parties and attorneys. • Answers incoming phone calls and provides routine information. • Copies, files, retrieves, and sorts court papers. • Receives, date stamps, sorts, and distributes incoming mail. • Performs cashiering duties. • Maintains statistical data concerning case processing activities. • Performs related duties as required. Qualifications Minimum Requirements:
These are the minimum requirements necessary to apply for a position of Case Specialist.
Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Employment with the Trial Court is contingent upon passage of a criminal record check. Primary Location
United States-Massachusetts-Middlesex County Juvenile Ct Job
Administrative Services Schedule
Full-time Shift
Day Job Posting
Number of Openings: 1 Salary: 44,865.27 - 44,865.27 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Human Resources - 617-742-8575
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It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. Organizational Profile :
https://www.mass.gov/orgs/juvenile-court Bilingual candidates are strongly encouraged to apply. This position will primarily work out of Cambridge; however, travel is required to our offices in Framingham, Cambridge, Lowell & Waltham. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary:
This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Receives training and assists experienced users on MassCourts. • Performs general case intake duties. • Prepares complaints, petitions, summonses, and updates to case information. • Sends out notices to various parties and attorneys. • Answers incoming phone calls and provides routine information. • Copies, files, retrieves, and sorts court papers. • Receives, date stamps, sorts, and distributes incoming mail. • Performs cashiering duties. • Maintains statistical data concerning case processing activities. • Performs related duties as required. Qualifications Minimum Requirements:
These are the minimum requirements necessary to apply for a position of Case Specialist.
Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Employment with the Trial Court is contingent upon passage of a criminal record check. Primary Location
United States-Massachusetts-Middlesex County Juvenile Ct Job
Administrative Services Schedule
Full-time Shift
Day Job Posting
Number of Openings: 1 Salary: 44,865.27 - 44,865.27 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Human Resources - 617-742-8575
#J-18808-Ljbffr
