The Customer Accounts team have an exciting opportunity for a Cash Analyst to join us in our Bristol office. Reporting to the Cash Team Supervisor, the Cash Analyst will deliver a high level of customer service, executing efficient cash processing, bank reconciliation, rent collection and refund processing via a variety of automated and manual processes.
About The Team
The Cash & Customer Accounts team has overall responsibility for collecting, paying and allocating all inbound and outbound cash payments to the correct customer account or account code. The main accountabilities include:
Customer refunds
Bank and GL reconciliations
Payment plans and promises
Customer account allocations
Outbound payments including Treasury, AP and Payroll
The Team provides process appreciation, training guidance and is a centre of payment and customer account knowledge and expertise for other Unite Functions, Properties and Cities.
What You`ll Be Doing
Process and review DD and Card collections
Process and review AUDDIS and ADDACS file transfer
Allocation of daily direct credits from all Income bank accounts onto customer accounts
Daily transfers of rents provided by Alder King for commercial and third party receipts
Produce Card and DD property breakdowns
Daily transfer of collections from rent collection accounts to individual facility rent accounts via internal account transfers
Raise journal input for daily transfers
Chargebacks and DDI investigation and challenge where appropriate
Enter manual CHAPS and BACS onto Oracle
Upload bank statements into Oracle cash manager on a daily basis
Monitoring and identification of sundry receipts & payments into Accounts payable bank accounts ensuring subsequent journaling and matching of items is completed
Matching bank accounts
Performing monthly bank reconciliations and weekly review of balances
Performing control account reconciliations
Refund processing including credit card, manual refunds and Payit
Liaise with our relationship banks to identify receipts and trace queried payments
Month End Responsibilities:
Carry out month-end tasks and cover during periods of absence
Review a large number of bank transactions and postings to ensure all bank accounts are accurately reflected in Oracle
Undertake weekly and monthly bank reconciliation processes and ensure that all reconciling items are being investigated and resolved
Reconcile a number of control accounts, fully investigating any discrepancies across multiple systems
Support Accounts Receivable month end close process
What We`re Looking for in You
Studying towards and willing to study towards an accountancy qualification - CIMA /ACCA/AAT
Understanding and appreciation of a financial processing environment
Experience of developing and working within tight KPI`s / SLA`s
A self-starter who can demonstrate initiative, with the ability to prioritise workloads of self and team members
An ability to communicate at all levels and develop good working relationships
Ability to organise workload to meet agreed deadlines
Strong attention to detail
Strong analytical and problem-solving skills
Experience of working with ERP solutions
Excel skills with a good understanding of Look-ups and Pivot tables
What You`ll Get in Return
A discretionary annual bonus so you can share in the company`s success
25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s leading provider of purpose-built student accommodation. You can find us in 25 leading university towns and cities, with 74,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion.
We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students.
Employees, students and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that
embraces individuality , and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a
home for success , for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
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