Own your business – you will be accountable for managing all aspects of the store. Identify opportunities to maximise sales and profitability by driving, monitoring, and reacting to your KPIs (sales, conversion, footfall, ACS, margin). Analyse store performance reports to enhance key commercial decision-making. Create an environment of inspiration and set the example for a premium customer experience. Maintain and look for opportunities to improve operational efficiencies to ensure the smooth running of the store in regards to administration and compliance. Lead and motivate a high-performance team, developing talent and responding to developmental needs. Create a culture and purpose for the team with a focus on Radley’s mission and values and drive colleague engagement. Support the business through change and the developing customer experience as we respond to different expectations as a result of Coronavirus measures. Ensure a safety-first approach to customers and colleagues. We are looking for someone that has relevant retail experience within a premium and customer-focused environment, but more importantly, someone who is passionate, energised, and leads their people and store to success. At Radley, we are on a journey to create, promote and live an inclusive culture. Ever inspired by the women around us, changing their world in ways big and small – including their commitment to social equity. We are actively working to make impactful changes across our business to become diverse and celebrate one another’s differences; we encourage a supportive and open environment for anyone that steps through our doors. We offer great pay and outstanding benefits. We are #ProudToBe Radley London. If you believe you have the right skills and experience to carry out the role – apply now!
#J-18808-Ljbffr