Casual Customer Service Banker - Hawkes Bay
Casual Customer Service Banker - Hawkes Bay
Apply locations Hastings Store, 117 Heretaunga Street West Napier Store, 1/180 Hastings Street Havelock North Store, 2 Te Mata Road Time type: Casual Posted on: Posted Yesterday Time left to apply: End Date: February 8, 2025 (6 days left to apply) Job requisition id: JR105742 Worker Type:
Casual Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing and casual roles are all about flexibility. No two days are the same. Mō te Tūranga | About the Role As a Casual, you'll be the first point of contact for our customers on the branch floor; therefore, your ability to engage and listen to customers will be essential. Please note that as a Casual employee, there are no guaranteed minimum hours of work and regular patterns of work. You'll report to the Senior Partner, and here's what they had to say about working as a Casual for BNZ: What are 5 day-to-day tasks the person in this role will complete? Engage with customers in a warm friendly manner with a big smile Process customer transactional banking needs Update customers' personal details and identification Assist with general product and service enquiries and recommend solutions, adding value to help customers achieve their financial goals Help educate our customers on our online platforms, tools, and digital solutions What is the most exciting thing about this opportunity? If you're interested in a career in Banking, this could be your place to start! However, this is casual employment; therefore, there are no guaranteed minimum hours of work and regular patterns of work. But no two days are the same for our Casuals, and you'll have the opportunity to learn and grow your skills in Banking. What attributes will this person have in order to be successful? What's most important in this role is a genuine desire to help customers, providing them with the very best service. Banking experience is not required; we can teach you the banking side of the role, but you will have previous customer service experience, ideally within a fast-paced environment. You'll deal with a variety of enquiries from a wide range of customers, so you'll need to bring a can-do attitude, resilience, and a logical approach to problem-solving. Enjoy helping tāngata (people), delivering an amazing experience to customers A keen eye for detail that ensures transactions are completed efficiently and accurately Resilience, self-motivation, and lots of energy Ability to multi-task, highly adaptable to change, and proactive Ability to build lasting relationships with both team members and customers is essential What is the tīma (team) culture and environment like? We have a great tīma across the region. We are a very supportive and inclusive tīma, where we encourage each other to be the best every day. You'll work with so many awesome tāngata (people), and what connects us is our passion for delivering exceptional customer service. Applications for this vacancy close 11:59pm, 7th February. This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealanders to 'Find their way,' then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 07 February 2025
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Apply locations Hastings Store, 117 Heretaunga Street West Napier Store, 1/180 Hastings Street Havelock North Store, 2 Te Mata Road Time type: Casual Posted on: Posted Yesterday Time left to apply: End Date: February 8, 2025 (6 days left to apply) Job requisition id: JR105742 Worker Type:
Casual Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing and casual roles are all about flexibility. No two days are the same. Mō te Tūranga | About the Role As a Casual, you'll be the first point of contact for our customers on the branch floor; therefore, your ability to engage and listen to customers will be essential. Please note that as a Casual employee, there are no guaranteed minimum hours of work and regular patterns of work. You'll report to the Senior Partner, and here's what they had to say about working as a Casual for BNZ: What are 5 day-to-day tasks the person in this role will complete? Engage with customers in a warm friendly manner with a big smile Process customer transactional banking needs Update customers' personal details and identification Assist with general product and service enquiries and recommend solutions, adding value to help customers achieve their financial goals Help educate our customers on our online platforms, tools, and digital solutions What is the most exciting thing about this opportunity? If you're interested in a career in Banking, this could be your place to start! However, this is casual employment; therefore, there are no guaranteed minimum hours of work and regular patterns of work. But no two days are the same for our Casuals, and you'll have the opportunity to learn and grow your skills in Banking. What attributes will this person have in order to be successful? What's most important in this role is a genuine desire to help customers, providing them with the very best service. Banking experience is not required; we can teach you the banking side of the role, but you will have previous customer service experience, ideally within a fast-paced environment. You'll deal with a variety of enquiries from a wide range of customers, so you'll need to bring a can-do attitude, resilience, and a logical approach to problem-solving. Enjoy helping tāngata (people), delivering an amazing experience to customers A keen eye for detail that ensures transactions are completed efficiently and accurately Resilience, self-motivation, and lots of energy Ability to multi-task, highly adaptable to change, and proactive Ability to build lasting relationships with both team members and customers is essential What is the tīma (team) culture and environment like? We have a great tīma across the region. We are a very supportive and inclusive tīma, where we encourage each other to be the best every day. You'll work with so many awesome tāngata (people), and what connects us is our passion for delivering exceptional customer service. Applications for this vacancy close 11:59pm, 7th February. This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealanders to 'Find their way,' then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 07 February 2025
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