An independent girls' day school in Northwood, London, catering for 3 to 18 year olds, feeding a total of 1050 students and teachers. We offer a core feeding of breakfast, lunch, and tuck shop. This is a term-time plus role, working 41 weeks, Monday to Friday, with occasional evenings and weekend shifts. Additional benefits include on-site parking and free lunch.
We are looking for an experienced
Catering Manager
to lead the team at one of our fabulous locations in
Northwood. This role will involve working closely with the catering team at the school, along with the executive chef manager to ensure that the day-to-day catering and hospitality is delivered to a high standard. You will be experienced in a similar role and will manage the financial budget for Northwood. Job Summary: Lead the catering team with the day-to-day production & service of the member and staff dining facilities across the site. Deliver both the client agreed budget and the company annual budget. Develop and implement the members and staff dining and hospitality facilities ensuring the quality of food and level of customer service are maintained to the agreed standards. Prepare, comment, and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks. Develop each area of the catering offer in line with client expectations and budgetary constraints. Manage the day-to-day operations of all catering facilities throughout the year. Assist in the process of change in the departments through setting standards and motivating staff. Liaise with members and clients to ensure their requirements are met. Deliver food services operations as directed by the Operations Manager. Create and nurture an environment that emphasises motivation, empowerment, teamwork, and a passion for service. Provide excellent food and customer service and respond quickly to customer needs. Develop the food offer in line with current market trends and Thomas Franks company values. Ensure age-appropriate food is available and special dietary requirements are adhered to. Establish and maintain collaborative relationships with all departments. Ensure compliance with all Thomas Franks Food & Beverage policies by training, supervising, and managing hands-on. Maintain and develop service standards in all dining areas. Have full knowledge of the Clients Safeguarding, Health & Safety, Fire, and Accident reporting procedures. Carry out effective induction, review, and development plans for staff. Support rehabilitation activity as required by the centre. Undertake any reasonable duties relating to the effective operation of commercial areas as directed by the Operations Manager. Minimum Requirements: Proven experience of delivering excellent food standards. Hands-on
Catering Manager
leading the team in food production and service. Proven ability to communicate with clients and deliver agreed objectives. High level of communication skills. Customer service skills with a proven track record. Ability to work as part of a team. Analytical/critical thinking skills. Excellent interpersonal skills. Proven ability to manage a team and achieve high performance through motivation. Flexibility to work to the needs of the business. About Us: Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality, passion, and style. Disclaimer: All applicants must demonstrate the Right to Work in the UK. An enhanced DBS, Identity & reference checks will form part of the selection process. Thomas Franks Ltd complies fully with the DBS Code of Practice. Diversity and Inclusion at Thomas Franks: We encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion.
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Catering Manager
to lead the team at one of our fabulous locations in
Northwood. This role will involve working closely with the catering team at the school, along with the executive chef manager to ensure that the day-to-day catering and hospitality is delivered to a high standard. You will be experienced in a similar role and will manage the financial budget for Northwood. Job Summary: Lead the catering team with the day-to-day production & service of the member and staff dining facilities across the site. Deliver both the client agreed budget and the company annual budget. Develop and implement the members and staff dining and hospitality facilities ensuring the quality of food and level of customer service are maintained to the agreed standards. Prepare, comment, and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks. Develop each area of the catering offer in line with client expectations and budgetary constraints. Manage the day-to-day operations of all catering facilities throughout the year. Assist in the process of change in the departments through setting standards and motivating staff. Liaise with members and clients to ensure their requirements are met. Deliver food services operations as directed by the Operations Manager. Create and nurture an environment that emphasises motivation, empowerment, teamwork, and a passion for service. Provide excellent food and customer service and respond quickly to customer needs. Develop the food offer in line with current market trends and Thomas Franks company values. Ensure age-appropriate food is available and special dietary requirements are adhered to. Establish and maintain collaborative relationships with all departments. Ensure compliance with all Thomas Franks Food & Beverage policies by training, supervising, and managing hands-on. Maintain and develop service standards in all dining areas. Have full knowledge of the Clients Safeguarding, Health & Safety, Fire, and Accident reporting procedures. Carry out effective induction, review, and development plans for staff. Support rehabilitation activity as required by the centre. Undertake any reasonable duties relating to the effective operation of commercial areas as directed by the Operations Manager. Minimum Requirements: Proven experience of delivering excellent food standards. Hands-on
Catering Manager
leading the team in food production and service. Proven ability to communicate with clients and deliver agreed objectives. High level of communication skills. Customer service skills with a proven track record. Ability to work as part of a team. Analytical/critical thinking skills. Excellent interpersonal skills. Proven ability to manage a team and achieve high performance through motivation. Flexibility to work to the needs of the business. About Us: Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality, passion, and style. Disclaimer: All applicants must demonstrate the Right to Work in the UK. An enhanced DBS, Identity & reference checks will form part of the selection process. Thomas Franks Ltd complies fully with the DBS Code of Practice. Diversity and Inclusion at Thomas Franks: We encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion.
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