An opportunity has arisen for an experienced Caterer to join our Facilities management team. The post holder will have delegated responsibility for the operational management of Catering Services within the Health Board’s facilities across the Central Area including Glan Clwyd Hospital and community hospitals. The manager will also be expected to take a lead in identifying and implementing change and providing demonstrable improvement and excellence in food services for patients, staff and visitors. Therefore experience of managing Catering Services within Healthcare or related service is essential. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job
The Catering manager will be required to provide the necessary expertise to ensure the provision of a safe service that complies with all relevant legislation. They will take a lead role in identifying and managing all health and safety and risk issues within the service, following good risk management practices. They will be responsible for maintaining, adapting and developing systems and processes to meet the ever changing needs of the service. This will include working closely with Catering staff and other healthcare colleagues to ensure that all patient and retail menus meet relevant nutritional and dietary requirements arising from clinical, religious and cultural needs and that systems of supply, storage and delivery are in place to enable this to be achieved. Excellent budgetary management skills are required as the post holder will be accountable for the management of a delegated budget. The ability to provide outstanding leadership and staff management is also essential to ensure that the Catering function operates effectively and harmoniously and in accordance with the Health Board’s Workforce Policies and good practices. The role will include dealing with recruitment, induction and absence management and ensuring that expected standards of conduct and behaviour are observed. Person specification
Qualifications
Professional Catering/Business Management degree or equivalent Advanced Food Hygiene Diploma (equivalent to NVQ Level 5) Evidence of continuous professional development, e.g. PRINCE, Hefma, etc. Experience
Senior Operational Experience in middle management in healthcare or related area Demonstrable achievement of service improvement and financial controls Practical employee relations experience including liaison with staff representatives Skills
Ability to initiate, implement and effectively manage change An ability to prioritise competing demands for resources, time and workload allocation Knowledge
Awareness and appreciation of current issues relating to Facilities and the NHS Demonstrable knowledge of Statutory Regulations and Legislation relating to the Food Standards Act 1999, Food Safety & Hygiene including HACCP, Natasha's Law, etc. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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