CDU Co-Ordinator Team Manager

·
Full time
Location: London
·
Job offered by: NEP Cloud
·
Main area: Oncology

Grade Band: 5

Contract: 6 months (Fixed-term / Secondment Opportunity)

Hours:

Full time

Flexible working

37.5 hours per week (Monday to Saturday)

Job ref: 197-UT6313

Employer: Lewisham and Greenwich NHS Trust

Employer type: NHS

Site: University Hospital Lewisham

Town: London

Salary: £29,970 - £36,483 per annum plus HCAS

Salary period: Yearly

Closing: 02/02/2025 23:59

Interview date: 27/02/2025

Job Overview Chemotherapy-Day-Unit Co-ordinator Team Manager – A&C Band 5

Based at Lewisham Hospital, the post holder will be responsible for the line management of administrative and clerical staff within the Chemotherapy Day Units at Queen Elizabeth Hospital, Woolwich and at Lewisham Hospital. This will involve leading by example and using motivational skills to influence and inspire staff to reach positive results. You will be responsible for maintaining standards and customer care awareness amongst the admin and clerical team, upholding Trust values.

Using your influential, negotiation, and persuasion skills, you will oversee the smooth running of our Chemotherapy Day Unit (CDUs), liaising closely with clinicians and consultants to understand their needs and reflect these in the delivery of services. You will have experience of chemotherapy scheduling and troubleshooting whenever necessary.

You will work autonomously to provide full administrative support to our CDUs and to the (Associate) Service Manager - Oncology. You will be able to work unsupervised, display initiative, and work well as part of a team.

We are looking for an energetic and enthusiastic self-starter with a mature, responsible, and flexible outlook. You will possess excellent interpersonal skills and be able to liaise with staff from across the Trust.

Please note - sponsorship may not be possible for this post

Main Duties of the Job The post holder will be responsible for the day-to-day operational management of booking and scheduling of chemotherapy and supportive treatments, ensuring that services are provided to meet trends in capacity and demand, and that waiting time targets are met.

They will work alongside the Associate Service Manager – Oncology, Associate Service Manager - Haematology, and the Lead Chemotherapy Nurse/Matron for Cancer Services to plan and ensure delivery of future service requirements, providing reports and data analysis as required.

The role will require effective communication with patients, the nursing team, and doctors.

You will be proficient with IT systems (Epic, Cerner Millennium, Word, Excel, Health Roster, SBS, etc.).

Full time - 37.5 hours/week Monday to Saturday generally between 08:00 and 18:00.

Person Specification Qualifications & Training

Educated to degree level or equivalent experience and knowledge

Administrative experience in a healthcare setting

Good knowledge of medical and social care terminology

Ability to provide and manipulate spreadsheets and prepare presentations

Knowledge and experience of working with databases and a range of software

Management training or equivalent experience

Advanced Excel training

Experience

Knowledge or experience of complex clinic or booking management

Able to work independently and as part of a team

Ability to work to and achieve tight deadlines

Ability to liaise internally and externally to the department

Recent experience of working in an acute healthcare setting

Experience of working with multidisciplinary teams

Experience of working with the public

Experience of administering meetings

Knowledge & Skills

Ability to work on own initiative using evidence and experience to inform safe decision making

Proficient in using in-house IT systems developed for Healthcare use

Proficient in Microsoft Word and Excel Office packages

Experience of developing and supporting administrative/clerical systems

Able to monitor and assess information/data

Ability to line-manage on a day-to-day basis the admin support assigned to this post

Able to communicate effectively

Evidence of continuous personal development in or willingness to develop in IT Systems

Awareness of confidentiality issues

Knowledge of budget management

Proficient in Microsoft Access and PowerPoint

Knowledge of database packages and evidence of practical experience

Familiar with Cancer Waiting Times targets

Personal Qualities

Ability to plan own workload, work well under pressure and meet deadlines

Willingness to learn

Motivated

Good interpersonal skills and the ability to communicate with personnel at all levels of the organisation

Normal working hours with occasional flexibility over working hours (e.g., ability to attend early morning/evening meetings)

Flexible to meet the needs of the service

Ability to work under pressure with changing priorities in a calm and professional manner

Ability to lead and motivate team members

We reserve the right to close the post before the stated closing date; please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

As a local employer and anchor institution, we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce is reflective of the local communities we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not), or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion, and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note, not all roles will meet the criteria for a skilled worker visa.

#J-18808-Ljbffr

Recent Jobs

London (On site) · Full time

Are you a smart, driven professional who takes pride in making a difference in local communities? Turner & Townsend’s Real Estate division is experiencing significant growth and we’re looking for an experienced industry professional with health project experience to join our high-performing and collaborative Project Management team. Why Join Us? Impactful Work: Contribute to social [...]Read More... from Assistant Project Manager – Healthcare See details

Chasetown (On site) · Full time

My client, Autosmart International are a manufacturing success story! Site Operations Manager – leading fast-paced manufacturing and warehousing About Our Client Autosmart International is a manufacturing success story, leading the field in vehicle cleaning products. We are the No.1 choice of automotive trade customers across the UK. We have doubled in size in the last [...]Read More... from Site Operations Manager See details

London (On site) · Full time

CSS are looking for an experienced duty officer to join our client’s team who are a local council responsible for all areas within the Tendering district. Working hours: All shifts are 8 hours long with various start times available: Monday to Friday – start times between 6AM – 3PM Saturday & Sunday – 6AM – [...]Read More... from Duty Officer See details