Change Consultant

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Full time
Location: London
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Job offered by: Citizens Advice
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Category:
Location:

Blended between office and home (England and Wales). Time in office negotiable. Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. Are you a seasoned Change Consultant with a proven track record of delivering transformational HR initiatives in complex, fast-paced environments? This is your opportunity to take the lead in driving people-focused change across multiple directorates within a dynamic organisation. Citizens Advice is looking for a strategic thinker and skilled executor to oversee and act on a portfolio of critical People change projects. Working in close partnership with People Business Partners (PBPs) and Organisational Design and Development (ODD) specialists and senior leadership, you will play a pivotal role in ensuring all people change activities are well-planned, aligned, and delivered to meet time-sensitive organisational goals. This is a high-impact role for a people-centered, results-orientated professional who thrives in collaborative, challenging environments. If you're interested in applying, please demonstrate the criteria detailed in the candidate pack. Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people, and disabled people. We follow the social model of disability and will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance. Many of our colleagues spend most of their time working remotely. While we prefer a blended approach between a local office and home, we’re open to being flexible on location. Occasionally a role may require you to be based in a certain location; if that's the case, it will be detailed in the advert or job description. This can be discussed in more detail during your interview. The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham, and Leeds; therefore, all successful applicants must be based within England or Wales. Please be aware that Citizens Advice is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. We have been awarded the top charity in Third Sector's employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees. Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy, please ensure you indicate this in the at-risk box in your application. Please note, in the event of a high number of applications, we reserve the right to close the application early. This vacancy closes at 23.59 on the closing date. For more information about the organisation, our values, and benefits please see the following link -

Information, values and benefits Need help with your application? See our useful how-to guides on the following page -

Guidance notes for applicants

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