Chief of Staff Engagement Specialist - London - The Chief of Staff Association
The Chief of Staff Association London 2 days ago Description
Chief of Staff Engagement Specialist We are seeking an experienced professional to drive the growth and development of our membership base. The ideal candidate will have 3+ years of experience in customer success, sales, or membership engagement, with a proven track record of managing and nurturing customer relationships. This role is responsible for conducting interviews with potential members, explaining the value of CSA membership, products, and services. Main Responsibilities: Conducting Interviews:
Explain the value of CSA membership, products, and services to potential members. Serving as Primary Point of Contact:
Handle all inquiries to our external inbox, providing prompt and informative responses. Handling Requests:
Assist with ad-hoc requests from applicants and members, ensuring their needs are met. Collaboration:
Work closely with accounts teams to manage sponsorships and facilitate the onboarding of sponsored members. Invoicing and Payment Resolution:
Assist with invoicing and work closely with the finance team to resolve payment-related issues. Trend Analysis:
Provide insights and feedback to the leadership team on trends and potential barriers to membership.
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The Chief of Staff Association London 2 days ago Description
Chief of Staff Engagement Specialist We are seeking an experienced professional to drive the growth and development of our membership base. The ideal candidate will have 3+ years of experience in customer success, sales, or membership engagement, with a proven track record of managing and nurturing customer relationships. This role is responsible for conducting interviews with potential members, explaining the value of CSA membership, products, and services. Main Responsibilities: Conducting Interviews:
Explain the value of CSA membership, products, and services to potential members. Serving as Primary Point of Contact:
Handle all inquiries to our external inbox, providing prompt and informative responses. Handling Requests:
Assist with ad-hoc requests from applicants and members, ensuring their needs are met. Collaboration:
Work closely with accounts teams to manage sponsorships and facilitate the onboarding of sponsored members. Invoicing and Payment Resolution:
Assist with invoicing and work closely with the finance team to resolve payment-related issues. Trend Analysis:
Provide insights and feedback to the leadership team on trends and potential barriers to membership.
#J-18808-Ljbffr
