Chief of Staff

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Full time
Location: London
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Job offered by: Carmoola
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Category:
Intro

Carmoola is a rapidly growing fintech car finance lender. Following a successful launch of the business, there is now an amazing opportunity for someone to come in and help in the CEO Office.

Carmoola is a fully automated direct-to-consumer car finance lender. We have raised over £140M+ and are backed by some of the world's leading investors like QED. We are now focused on scaling the business from £10M+ to £100M in revenue.

Your Role in Our Mission

We're looking for a Chief of Staff to work directly with the CEO/Founder and leadership team at Carmoola, helping to drive efficiency, strategic decision-making, and company-wide execution. This is a high-impact, fast-paced role where you'll be involved in everything from preparing board packs, shareholder updates, and CEO reports, to conducting data analysis and market research to support key decisions. You'll play a crucial role in meeting coordination, tracking action points, and ensuring execution, while also supporting recruitment, onboarding, and internal culture initiatives—helping to organise events and drive engagement across the team. Beyond this, you'll be a problem-solver, operational enabler, and trusted right-hand to the CEO, ensuring the company runs smoothly as we scale. If you're highly organised, proactive, and thrive in fast-moving environments, this is a unique opportunity to shape the future of a high-growth fintech startup.

Responsibilities

Strategic Support & Reporting

Prepare board packs, CEO reports, and shareholder updates, ensuring the team is always equipped with the right insights. Conduct data analysis and market research projects to support strategic decision-making. Write business cases and strategic papers. Own special projects that help scale the business, from operational improvements to company-wide initiatives. Operations & Execution

Help set up and coordinate meetings—ensuring they are efficient, well-structured, and action-driven. Take meeting notes, track key action points, and follow up to ensure execution. Organise annual and quarterly planning. Support recruitment and onboarding of new team members, ensuring a seamless experience. Support the senior team with administrative tasks and one-off support. Help ensure quality and high standards are maintained across the wider team. Culture & Internal Initiatives

Drive and organise internal events to foster a strong company culture. Work cross-functionally to help solve problems and remove roadblocks for the team. Requirements

Need-to-Haves

Super organised; you thrive in fast-moving environments and can juggle multiple projects at once. Strong analytical mindset; you love data, problem-solving, and making insights actionable. High attention to detail. Great communicator; you can distill complex information into clear, concise updates. Proactive & resourceful; you don't wait for instructions; you spot opportunities and make things happen. Trustworthy & discreet; you'll be working on sensitive company information, so confidentiality is key. Experience in a fast-growing startup or high-performance environment is a big plus. Benefits

What's in It for You

Competitive salary (£80-£100k, depending on experience). Equity/options package. A vibrant, innovative working environment with a talented, supportive team. Hybrid working model with at least 3 days working from our modern office in Primrose Hill, London.

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