Chief Operating Officer

Chief Operating Officer focuses on leading day-to-day operations across all business verticals, ensuring alignment with strategic objectives.

What the role involves

• Leading day-to-day operations across all business verticals, ensuring alignment with strategic objectives.
• Translate business strategy into clear, executable operational plans.
• Driving operational consistency, best practice and high standards across all assets.
• Own operational P&L performance, delivering revenue growth and cost efficiency.
• Work closely with asset management and leasing teams to optimise asset performance, occupancy and income.
• Enhance customer and occupier experience to drive footfall, engagement and dwell time.

Skills and requirements

• Proven experience as a COO or senior operational leader within real estate, or mixed-use environments.
• Strong track record of managing multi-asset portfolios and delivering commercial performance.
• Experience across retail, F&B, hospitality, coworking or experience-led environments.
• Ability to operate both strategically and hands-on.

Confirmed role details

• Lead operational performance across a diverse, experience-led portfolio.
• Key assets include retail, F&B, flexible workspace and serviced living and this role will oversee them all.