Hospitality Services Manager Up to £40,000 dependant on experience, plus Company Benefits Full Time hours to include some evening and weekend working A Top 20 Care Home Group 2024! Netley Court is a purpose-built 65 bedded residential and dementia care home set in the heart of the village of Netley Abbey. This is an exciting full-time opportunity for an experienced and passionate Hospitality Services Manager. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Services Manager is responsible for ensuring that all front of house operations run smoothly within the home, and that the residents are comfortable and happy. This includes maintaining cleanliness, ensuring delicious food, and providing accommodating and helpful team members. Strong communication skills are essential when interacting with team members, residents, and family members. You will require a background in the hotel, restaurant, or catering sector, along with knowledge of budget control, purchasing, auditing of environment, and food preparation and presentation. The main responsibilities for this role are: Monitor, control, and manage the home's budgets, ensuring departments use nominated suppliers. Recruit, train, and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef to achieve a quality service that is value for money. Monitor and support the dining areas at meal times, ensuring that the highest standards are met. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests of the home. Ensure that the whole team is appropriately trained and that customer service standards are met at all times. JBRP1_UKTJ
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