Function: Service
Unit: Business
Location: UK Wide, United Kingdom
With customers in 180 countries, we're a leading global business communications provider. We have 17,000 people serving multinational companies, providing the services they need to create the digital transformation of their businesses.
Thanks to our portfolio strategy, the Cloud of Clouds, we provide high-performance, integrated and secure network and IT infrastructure services to global customers. It means our customers can connect easily and securely to the applications and data they need, wherever they are in the world. Our Digital Global strategy we are moving to will help create a better future for Global and our people.
What you’ll be doing
You will typically work on designs and deliveries for our customers. You could be asked to get involved in new projects or work with a bid team to provide responses to BT ‘s customers. As a practitioner, we need you to generate ownership of the complexed areas of a large solution or the whole solution itself. Designer
– Your day-to-day role is to design and deliver solutions for BT’s customers. Your design work will specialise in one of three distinct disciplines: network solutions, voice solutions, or contact centre solutions. Our customers are generally external customers, so you will be recognised with that enhanced level of visibility and responsibility. Responsibilities
– You’ll be working as part of a dedicated team that spans the globe. As a design practitioner, you’ll be responsible for delivering medium to large designs. Working with other designers, you may even be the design lead who will be expected to review all components and then deliver the overall design. You will contribute to technical discussions within the team, leading others towards a better understanding and encouraging a dialogue to improve the design principles used in the team. Customer partner
– We do great things for our customers, and we need all our people to put the customer first. As a design practitioner, you will promote what we do and understand the customers’ needs to provide relevant solutions. Skills You'll Need
Networking - SD-WAN, LAN, Edge, Wireless, Meraki, F5 Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications The practitioner will be expected to have a deep technical knowledge in one or more of the areas listed above to contribute towards a customer solution. Primarily works on a whole design but may lead on a particular complexed area of a large delivery. The practitioner will have an appreciation of the whole design element. Benefits of working for BT include:
Competitive salary 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% 25 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities Option to join BT Shares Saving schemes Discounted broadband, mobile and TV packages Access to 100’s of retail discounts including the BT shop We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact on society. Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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You will typically work on designs and deliveries for our customers. You could be asked to get involved in new projects or work with a bid team to provide responses to BT ‘s customers. As a practitioner, we need you to generate ownership of the complexed areas of a large solution or the whole solution itself. Designer
– Your day-to-day role is to design and deliver solutions for BT’s customers. Your design work will specialise in one of three distinct disciplines: network solutions, voice solutions, or contact centre solutions. Our customers are generally external customers, so you will be recognised with that enhanced level of visibility and responsibility. Responsibilities
– You’ll be working as part of a dedicated team that spans the globe. As a design practitioner, you’ll be responsible for delivering medium to large designs. Working with other designers, you may even be the design lead who will be expected to review all components and then deliver the overall design. You will contribute to technical discussions within the team, leading others towards a better understanding and encouraging a dialogue to improve the design principles used in the team. Customer partner
– We do great things for our customers, and we need all our people to put the customer first. As a design practitioner, you will promote what we do and understand the customers’ needs to provide relevant solutions. Skills You'll Need
Networking - SD-WAN, LAN, Edge, Wireless, Meraki, F5 Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications The practitioner will be expected to have a deep technical knowledge in one or more of the areas listed above to contribute towards a customer solution. Primarily works on a whole design but may lead on a particular complexed area of a large delivery. The practitioner will have an appreciation of the whole design element. Benefits of working for BT include:
Competitive salary 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% 25 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities Option to join BT Shares Saving schemes Discounted broadband, mobile and TV packages Access to 100’s of retail discounts including the BT shop We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact on society. Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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