Job Advert: Claims Technician Department:
Broker Technical Services Reporting To:
Claims DA Manager Location:
Work Anywhere Model / London Fenchurch Street Summary and Purpose: We are seeking a skilled Claims Technician to join a dynamic and fast-paced team. In this role, you will deliver a high-quality, efficient claims service to customers, specifically focusing on binding authority claims bordereaux. The ideal candidate will thrive in a busy environment and enjoy working collaboratively with clients, underwriters, and colleagues. Main Duties: Prepare and review bordereaux collection files for effective presentation to underwriters. Create entries and maintain accurate financial records using relevant systems. Produce claims statistics and collaborate with other teams to generate earned-to-incurred data. Complete TT requisitions and liaise with the accounts team for payments. Manage claims payments under the supervision of a senior colleague or manager. Build and maintain strong relationships with clients, TPAs, insurers, and internal teams. Adhere to company systems and procedures, ensuring compliance at all times. Education / Training / Qualifications Required: Minimum of 2 years’ experience in a similar claims role. Solid knowledge of Delegated Authority contracts. Proficiency in Microsoft Office products. Experience with London Market IT systems, including CLASS, ECF, and IMR. Commitment to ongoing professional development in insurance-related matters. Knowledge / Skills / Abilities Required: Strong interpersonal and written/verbal communication skills. Highly organised, proactive, and able to work independently. Demonstrated experience in adhering to and maintaining systems and procedures. Ability to prioritise and manage workloads effectively to meet deadlines. This position offers a flexible working model! If you are a motivated Claims Technician with a passion for delivering exceptional service, we encourage you to apply!
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