We have an excellent opportunity to join as a claims technician. This role would be the ideal role for a school leaver or someone wanting to get their first job within the London Market. In this position, you will be working with our internal systems and a lot of numbers, so if you are quick to learn, eager to progress, and someone who is a self-starter - this would be the ideal role for you. In this position, you will gain invaluable claims exposure and work directly with the executive claims team, who have a wealth of experience.
Role Responsibilities
Ensure a swift response and settlement of claims, whilst constantly reviewing service standards. Ensure timely processing of all claims documents and answer enquiries relating to claims processing. Ensure the secure, efficient, and auditable handling of client monies and proactively manage payments. Maintain and update in-house systems. Liaise with placing teams and other areas of Miller to ensure overall client requirements are met. Prepare statistical claims data for both internal and external use. Maintain strong client and market relationships as appropriate. Perform quality control checks on all documentation. Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal, and financial crime-related legislation and regulations which apply to Miller. Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules. Experience
Enthusiastic, and able to demonstrate examples of initiative and self-motivation. Organised and able to manage deadlines, with excellent attention to detail. Experience of working within an insurance role desirable, and claims experience is advantageous. Experience of working in an office or corporate environment preferable. Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all. We recognise that many individuals are balancing careers with commitments outside of work and we are open to discussing flexible working situations. We also recognise that there may be adjustments we can make to support your application. Please feel free to discuss your requirements with your recruiter or our HR team.
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Ensure a swift response and settlement of claims, whilst constantly reviewing service standards. Ensure timely processing of all claims documents and answer enquiries relating to claims processing. Ensure the secure, efficient, and auditable handling of client monies and proactively manage payments. Maintain and update in-house systems. Liaise with placing teams and other areas of Miller to ensure overall client requirements are met. Prepare statistical claims data for both internal and external use. Maintain strong client and market relationships as appropriate. Perform quality control checks on all documentation. Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal, and financial crime-related legislation and regulations which apply to Miller. Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules. Experience
Enthusiastic, and able to demonstrate examples of initiative and self-motivation. Organised and able to manage deadlines, with excellent attention to detail. Experience of working within an insurance role desirable, and claims experience is advantageous. Experience of working in an office or corporate environment preferable. Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all. We recognise that many individuals are balancing careers with commitments outside of work and we are open to discussing flexible working situations. We also recognise that there may be adjustments we can make to support your application. Please feel free to discuss your requirements with your recruiter or our HR team.
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