Thorn Baker are currently recruiting for a Site Manager to cover a large distribution centre in Eastwood. The role is available as soon as possible. Are you an experienced Area Manager or Cleaning Manager experienced in managing a variety of contracts looking to go onto one site?
This will be a full-time role working 40 hours per week across a 5 out of 7 working patterns (including evenings and weekends) where flexibility is vital to be successful within this role.
The successful candidate will receive a competitive salary of £36,000 to £38,000.
Ideally, you will have a proven track record within soft services facilities management within large distribution centres or large space cleaning, with a clear understanding of the soft services. You will be leading a large cleaning team delivering the highest compliance of hygiene and all health and safety routines.
Role Responsibilities
Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service. Manage on-site FM projects specific as agreed with the Project Team. Provide a key interface between on-site client and the contracted service providers on a day-to-day basis. Monitor and report service level agreements and key performance indicators internal and external. Monitor supply partners service delivery and customer interface on a day-to-day basis. Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels. Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement. Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status. Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications. Manage all employee relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases. Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines. Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures. About You
Experience within soft services Experience with managing cleaning teams of up to 60 Ability to liaise and work professionally with clients and staff Excellent communication skills Full UK Driving licence What's Next? If you would like to work for a leading cleaning contractor with an excellent client base, then please apply with your CV today. There will be a 2-stage interview process starting next week.
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Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service. Manage on-site FM projects specific as agreed with the Project Team. Provide a key interface between on-site client and the contracted service providers on a day-to-day basis. Monitor and report service level agreements and key performance indicators internal and external. Monitor supply partners service delivery and customer interface on a day-to-day basis. Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels. Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement. Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status. Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications. Manage all employee relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases. Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines. Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures. About You
Experience within soft services Experience with managing cleaning teams of up to 60 Ability to liaise and work professionally with clients and staff Excellent communication skills Full UK Driving licence What's Next? If you would like to work for a leading cleaning contractor with an excellent client base, then please apply with your CV today. There will be a 2-stage interview process starting next week.
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