Clerical Officer

·
Part time
Location: Hull
·
Job offered by: Transformation Unit
·
Category:
Main area: Medical Reports

Grade Band: 2

Contract: Permanent

Hours: Part time - 30 hours per week (Monday - Friday)

Job ref: 356-25-6765396

Employer: Hull University Teaching Hospitals NHS Trust

Employer type: NHS

Site: Hull Royal

Town: Hull

Salary: £23,615 Per Annum

Salary period: Yearly

Closing: 22/01/2025 23:59

Clerical Officer Band 2 Job overview Medical Reports/Enquiry Desk Clerk

30 hours, Monday to Friday during core hours of 09.00 to 15.00.

We are looking for an enthusiastic person with previous clerical experience to work within Medical Reports and the Enquiry Department at HRI.

The successful candidate must have good communication skills and be able to work as part of a team, as well as using their own initiative. They should also have the ability to organise and prioritise their workload.

Please note:

This advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa, and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job Duties include:

Invoicing

Requesting case notes and x-rays

Pulling casualty cards

Dealing with Solicitors

Dealing with the general public

Directing patients and relatives to wards and departments

Handling telephone enquiries

Other clerical duties

Some typing and use of Lorenzo

Working for our organisation The Humber Health Partnership is one of the largest acute and community partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital, Goole and District Hospital for NLAG, and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas including biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery, and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled, and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership, and our community.

Detailed job description and main responsibilities For further details regarding this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification Education / Training

3 GCSEs (C or above)

Customer care training/telephone skills

Previous NHS experience

Personal Qualities

Ability to communicate at all levels, both in writing and verbally

Good organisational skills

Must be able to maintain confidentiality at all times

Knowledge

Previous medical records experience

Experience of working with different NHS agencies

Experience

A minimum of 2 years clerical experience within the last 2 years

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