East Suffolk and North Essex NHS Foundation Trust
An exciting opportunity has arisen for an enthusiastic and energetic individual to join our busy Medical Imaging Clerical Team based at Ipswich Hospital. This post is full time 37.5 hours per week Monday to Friday - 08.30 to 17.00. In this role you will assist in providing an efficient, high quality, reception/clerical support service to Medical Imaging. As you will be dealing with patients and the general public, you must have a polite telephone manner and be approachable. You will also need to have the ability to work under pressure to strict dealings with excellent organisational skills. You will work on your own initiative with attention to detail and have confident and accurate IT skills. Ideally, you will have previous experience in a similar environment within an NHS setting, and knowledge of the hospital booking systems, Lorenzo and CRIS would be advantageous. Main duties of the job
You will be working as part of a team of staff who: Cover reception duties and modality booking desks Deal with referrals and booking patient appointments on the Computerised Radiology Information System (CRIS) Deal with telephone enquiries from patients, GP's and the wider MDT team Scanning, filing, emailing and photocopying Job responsibilities
Please see attached job description and person specification for more detailed information about the role and responsibilities. Person Specification
Experience
Previous experience in an office environment Proven experience working on a reception, booking appointments, waiting list targets Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry) Experience of working with the general public Previous experience of working in NHS, Radiology or healthcare environment Knowledge of RTT 18 week pathways, 28 Day Faster Diagnostics Qualifications
GCSE Grade C standard or equivalent Maths and English NVQ2 in Customer Care ECDL or equivalent Knowledge
Competence in use of various computer software packages including Microsoft Outlook and Word Able to demonstrate working knowledge of confidentiality issues Use of ESNEFT Hospital systems Use of CRIS Radiology system Understanding of basic medical terminology Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
East Suffolk and North Essex NHS Foundation Trust
#J-18808-Ljbffr
An exciting opportunity has arisen for an enthusiastic and energetic individual to join our busy Medical Imaging Clerical Team based at Ipswich Hospital. This post is full time 37.5 hours per week Monday to Friday - 08.30 to 17.00. In this role you will assist in providing an efficient, high quality, reception/clerical support service to Medical Imaging. As you will be dealing with patients and the general public, you must have a polite telephone manner and be approachable. You will also need to have the ability to work under pressure to strict dealings with excellent organisational skills. You will work on your own initiative with attention to detail and have confident and accurate IT skills. Ideally, you will have previous experience in a similar environment within an NHS setting, and knowledge of the hospital booking systems, Lorenzo and CRIS would be advantageous. Main duties of the job
You will be working as part of a team of staff who: Cover reception duties and modality booking desks Deal with referrals and booking patient appointments on the Computerised Radiology Information System (CRIS) Deal with telephone enquiries from patients, GP's and the wider MDT team Scanning, filing, emailing and photocopying Job responsibilities
Please see attached job description and person specification for more detailed information about the role and responsibilities. Person Specification
Experience
Previous experience in an office environment Proven experience working on a reception, booking appointments, waiting list targets Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry) Experience of working with the general public Previous experience of working in NHS, Radiology or healthcare environment Knowledge of RTT 18 week pathways, 28 Day Faster Diagnostics Qualifications
GCSE Grade C standard or equivalent Maths and English NVQ2 in Customer Care ECDL or equivalent Knowledge
Competence in use of various computer software packages including Microsoft Outlook and Word Able to demonstrate working knowledge of confidentiality issues Use of ESNEFT Hospital systems Use of CRIS Radiology system Understanding of basic medical terminology Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
East Suffolk and North Essex NHS Foundation Trust
#J-18808-Ljbffr
