An exciting opportunity has arisen within the Criminal Justice Team based at Central Clinic. We are looking for a motivated and dynamic Clerical Officer with excellent communication skills to provide clerical and administration support to the Criminal Justice Team, Secure Services & Recovery Division, as well as the wider Mental Health & Learning Disabilities Delivery Unit.
The post holder will be required to communicate and liaise with staff and members of partner organisations, produce work to deadlines whilst ensuring compliance with Health Board policies. This is a key supporting role in the effective running of the team, which includes the management of resources as part of the core duties.
The duties and responsibilities listed below are not intended to be exhaustive, but are set out to indicate the main areas of activity currently expected. The post holder will, therefore, be expected to adopt a flexible approach when the needs of the service require.
Main duties of the job
As an administrative Clerical Officer you will undertake the day-to-day administration of the service. You will be the first point of contact for health professionals, partner agencies within the criminal justice system, patients, their families and other agencies. You will assist in taking referrals, scheduling appointments, dealing with queries and inputting data onto patient management systems. We are looking for an individual who is self-motivated, organised and flexible in approach, with demonstrable experience. You should have a proven educational background, educated to a vocational level 3 in administration or equivalent. Advanced computer/keyboard skills, experience and knowledge of Microsoft Office packages and excellent customer service skills are essential for this role. Previous NHS clerical experience and knowledge of clinical administration systems, such as Clinical Portal and Oracle is highly desirable for this post although training will be provided. About us
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK, we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity; or whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or whether they are disabled. Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do. If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further. Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click "Apply Now" to view in Trac. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Person Specification
Qualifications
Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience. ECDL. Experience
Demonstrate experience in an administrative role. Good knowledge of understanding the Data Protection Act and dealing with confidential sensitive data. Experience of transcribing and minute taking. Working experience of Microsoft Office Suite. Excellent verbal, written and communication skills. Previous experience of working in the NHS or Probation. Knowledge and Skills
Good knowledge of MS Office Suite. Working knowledge of filing/data systems including record management. Thorough understanding of office procedures. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
As an administrative Clerical Officer you will undertake the day-to-day administration of the service. You will be the first point of contact for health professionals, partner agencies within the criminal justice system, patients, their families and other agencies. You will assist in taking referrals, scheduling appointments, dealing with queries and inputting data onto patient management systems. We are looking for an individual who is self-motivated, organised and flexible in approach, with demonstrable experience. You should have a proven educational background, educated to a vocational level 3 in administration or equivalent. Advanced computer/keyboard skills, experience and knowledge of Microsoft Office packages and excellent customer service skills are essential for this role. Previous NHS clerical experience and knowledge of clinical administration systems, such as Clinical Portal and Oracle is highly desirable for this post although training will be provided. About us
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK, we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity; or whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or whether they are disabled. Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do. If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further. Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click "Apply Now" to view in Trac. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Person Specification
Qualifications
Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience. ECDL. Experience
Demonstrate experience in an administrative role. Good knowledge of understanding the Data Protection Act and dealing with confidential sensitive data. Experience of transcribing and minute taking. Working experience of Microsoft Office Suite. Excellent verbal, written and communication skills. Previous experience of working in the NHS or Probation. Knowledge and Skills
Good knowledge of MS Office Suite. Working knowledge of filing/data systems including record management. Thorough understanding of office procedures. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
