Client Director

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Full time
Location: Leeds
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Job offered by: Cognisys
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Category:
Location:

Leeds (hybrid) / UK (remote) Salary:

£55,000 - £70,000 (dependent on experience) + Commission (OTE: Up to 2x base salary) We seek a dynamic and results-driven Client Director to join our rapidly growing cyber security company. This pivotal role will focus on driving new business acquisitions and building lasting client relationships. As a key player in our sales leadership team, you will leverage your expertise in enterprise sales and cyber security to deliver tailored solutions that address complex client challenges. Cognisys

is a leading Cyber Security company specialising in Penetration Testing, GRC Consulting, and Managed Security services. We pride ourselves on our customer service, forward-thinking approach, and commitment to excellence. Our small but mighty team works with some of the best-known companies in the world, covering over 30 countries worldwide! Key Responsibilities New Business Generation

Identify, prospect, and acquire new enterprise-level clients to build a robust business book. Develop and execute innovative lead generation strategies, leveraging networking, market research, and industry connections. Deliver compelling sales pitches and presentations to secure new contracts and drive revenue growth.

Client Relationship Management

Establish and nurture strong relationships with key stakeholders within client organisations to ensure long-term engagement and satisfaction. Act as a trusted advisor by understanding client business challenges and providing tailored cyber security solutions.

Account Growth & Retention

Identify upsell and cross-sell opportunities to grow and develop client accounts. Develop and implement account plans to ensure sustainable revenue growth and retention. Lead contract renewal negotiations, ensuring favourable outcomes for both the client and Cognisys.

Strategic Planning

Collaborate with clients to align cyber security solutions with their strategic goals and business objectives. Drive joint business planning, including quarterly and annual review sessions, to monitor progress and identify new opportunities. Achieve and exceed revenue and profitability targets through effective strategy execution.

Project Oversight & Delivery

Partner with internal teams (e.g. delivery, technical support) to ensure seamless implementation and execution of services/products. Monitor project timelines, budgets, and deliverables to maintain alignment with client expectations. Address escalations and resolve issues promptly while maintaining client trust.

Performance Monitoring & Reporting

Track and report on account performance, including revenue, profitability, and client satisfaction metrics. Provide regular updates to leadership on account health, risks, and opportunities.

Market Intelligence & Advocacy

Stay informed about industry trends, competitor activities, and market developments to inform strategic decision-making. Advocate for client needs internally, influencing product development and innovation.

Compliance & Administration

Ensure adherence to contractual obligations, including SLAs and regulatory requirements. Maintain accurate records of account activities and communications in CRM systems.

Requirements Must-Haves Minimum of 10 years of sales experience, with recent experience in cyber security. Proven track record of success in enterprise-level sales, account management, or business development. Demonstrated ability to generate new business and close high-value deals. Strong experience managing and growing high-value client accounts. Strategic thinker with exceptional negotiation, presentation, and interpersonal skills. Industry expertise in cyber security, technology, or SaaS. Entrepreneurial mindset and ability to thrive in high-growth environments. Desirables Familiarity with sales methodologies such as MEDDIC or Challenger. Knowledge of compliance frameworks or technical standards related to cyber security. Advanced qualifications such as an MBA or relevant professional certifications. Proficiency in using CRMs such as Salesforce or HubSpot. If you think you can deliver but don’t match the criteria above, please don’t be put off. We are very open-minded and focus on ability and attitude above skills. What We Offer A dynamic and supportive work environment where customer care and innovation drive everything we do. A dedicated budget for your professional development and training in cyber security and sales. EMI Employee Share Schemes, providing the opportunity to share in the success of the company. Generous commission plan. Access to an Employee Wellness Hub supported by Kara Connect for health and well-being resources. Frequent team social events and celebrations. 22 days holiday rising to 25, plus a birthday holiday. Referral bonus scheme up to £2,000! Why Join Us? At Cognisys, you will be part of a collaborative and innovative team that values your input and shares support. You'll have the opportunity to work on challenging projects that make a real impact on our clients. If you are driven by a desire to protect and innovate, we’d love to hear from you! We're not just about the work; we're about our people. Join a team where innovation is celebrated and your contributions are valued. We foster a collaborative environment where fresh ideas thrive and professional growth is encouraged. Applications Please feel free to reach out to Dom, our Head of Talent Acquisition if you would like any further information, to discuss accessibility requirements, or if you require this information provided in an alternative format –

hiring@cognisys.co.uk We welcome applications from candidates from diverse backgrounds and can make reasonable adjustments to accommodate individual needs. NO RECRUITMENT AGENCIES, PLEASE

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