Client Integrations Manager

“Service Delivery Manager, Client Implementation Manager, Deployment and Change Coordinator, Client Project Manager, Service Implementation Specialist, Operational Deployment Manager, Customer Success Deployment Manager, Implementation & Change Manager” Salary: £35,000 to £40,000 p/a dependent on experience Plus access to annual bonus Job role: We are looking for a skilled Client Integrations Manager to join our Service Delivery team. In this role, you will lead new client deployments, manage client change projects, and act as a subject matter expert on Medica services. You’ll collaborate with internal and external stakeholders to ensure seamless project execution, from pre-sales discussions to post-implementation support. Key Responsibilities: Manage client deployments and change projects, ensuring timely delivery Act as a central point of contact for stakeholders, supporting pre-deployment discussions Maintain accurate project records and provide regular updates Optimise timelines, coordinate resources, and mitigate risks Support the resolution of technical incidents and manage client communications This is an exciting opportunity for a proactive individual with mobilisations experience to make a tangible impact in a dynamic healthcare environment. Please note, you will need to live in a commutable distance of Hastings, East Sussex as initial training will be office-based. Who we are: Medica is the UK’s largest telemedicine provider, providing services to over 50% of the NHS with specialist reporting across the globe. With over 240 head office staff and the company still focusing on growing, there has never been a better time to get involved. We welcome people from all groups in the community to apply for jobs with Medica so that we maintain inclusive teams and a diverse workforce. We can consider varying work patterns and flexible arrangements in line with business requirements so you can maintain a work-life balance. We celebrate difference and encourage everyone to be themselves at work. Join us today!

Requirements: Experience managing operational workstreams, in a client-facing management role or managing client implementations/change with a client-focused approach Ability to influence change to achieve project goals Ability to be both strategic and tactical when making decisions Ability to build consensus and relationships among peers and the wider team Excellent communication, interpersonal and organisational skills Core benefits for you: Flexible and hybrid working A company culture that promotes work-life balance Commitment from employers to continued learning and development Access to Employee Assistance Programme Annual bonus Enhanced holiday allowance + bank holidays Group life assurance Pension Social events Sick pay Cycle to work scheme Access to free and regular personal development & wellbeing events We request all applicants to complete a confidential equalities monitoring form. The data collected will help us identify recruitment trends and address any concerns. More information about Medica and the work we do can be found here -

https://medica.co.uk/ We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

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