Client Manager / Director – Surety

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Client Manager /Director- Global Broking Centre - Surety We're Hiring! Aon's Global Broking Centre are currently recruiting a Client Manager to join our Surety team based in London. You will be responsible for the day to day running of accounts (client service) in collaboration with other team colleagues, and will include client retention objectives, supporting new business development and co-ordinating and contributing to the marketing and negotiation of business within the Surety Market. This is a hybrid role with the flexibility to work both virtually and from our London office. What the day will look like Some of your key responsibilities will include: Client management and broking, serving a diversified portfolio of clients produced on a wholesale and retail basis, including both renewals and new business. Understanding the Client's business and surety requirements and providing technical advice to Clients/Networks. Provide account and brokerage services to new and existing Aon surety accounts. Proactively advise the client of opportunities to improve on existing surety program through re-marketing of bonds as needed. Ensure client retention and year over year book growth through penetration opportunities or new business growth. Ensure compliance with Aon standards and Business Practice Guidelines. Regularly meet with markets, understand how they price their products, the capacity they have available for each bond type and understand the nuances of surety market indemnity agreement. From a sales perspective, the broker serves as point of contact for other Aon colleagues to assist in advising their clients regarding surety matters, placing new bonds, or routing to other practice groups as needed. Working closely with Surety clients to ensure our global best practice is achieved. General: The use of AonBondLink (ABL)/ Aon proprietary systems for facility maintenance and invoicing. File maintenance and management including marketing sheets. KPI management. Providing checklists/instructions/calculations to Client Service Delivery and Processing Teams. Provide linecards/ facility summaries for clients. Overnight travel may be required and the ability to attend occasional meetings and social or industry events. Comply with regulatory and other standards as directed by line management, and responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks that may adversely affect the business, interests or reputation of any Group Company. The Team The UK Surety team comprises of 9 colleagues with various levels of experience and expertise. The team serves a wide portfolio of clients emanating from across the UK, EMEA and North America, in collaboration with our Retail networks in key Global hubs. Skills and experience that will lead to success Excellent level of technical knowledge in Surety. Experience gained working as a client manager ideally in the Surety space. Exceptional negotiation skills and experience in managing Surety facilities. Organised, with the ability to prioritise work, delivering accurately and on time. Excellent Client Service skills. Ability to interpret and use data effectively. Excellent relationships and knowledge of the UK Surety market with the ability to build and maintain good business relationships. Good analytical and problem-solving skills. Effective communication and presentation skills. Ability to work well as part of a team and with network offices. Demonstrates integrity and professionalism. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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