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Client Manager - Leicester
Salary
- competitive depending on experience Hours
- Monday to Friday, 37.5 hours per week with flexible, hybrid working Holiday
- 26 days annual leave (excluding bank holidays) About the Client Manager role We are TC Group, the fastest-growing top 25 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. We have an exciting role for a Client Manager in our Leicester office. As a Client Manager you will manage a portfolio of mixed clients to ensure a high level of customer satisfaction. You will be reviewing and reporting on account performance, undertaking regular client visits and promoting positive client engagement. Key responsibilities of a Client Manager will include: Support growth of the account and client base, seeking business development opportunities across TC Group's multi-service lines. Actively manage the portfolio, including WIP management and debtor management to ensure lock up and other KPIs are met, ensuring client deadlines are met. Support Partners & CSDs in ad hoc projects and activities. Assist in the management of the office and develop junior staff, fostering a culture of continuous improvement and best practices. About you We are looking for candidates with the following skills and experience: ACA/ACCA or qualified by experience, with significant demonstrable experience within an accountancy practice background. Good standard of accounting and tax knowledge. Previous experience of developing and growing client accounts is advantageous. Personable with excellent communication skills, able to develop strong client & team relationships. Proficient in MS Office / highly PC literate, with sound accounting system knowledge. Iris software experience is beneficial. Extremely organised and flexible, with a positive, solutions-based perspective. Open to developing team methods and skills. Flexible and able to travel to other regional offices. Full benefits available for the Client Manager role: Pension scheme. Group life assurance x 4 salary. Group income protection. Opportunity to purchase additional holiday days. Birthday day off. Health cash plan. Car parking. Access to our employee benefits portal - cashback and vouchers on everyday purchases. Employee Assistance Programme. Employee Referral Bonus - we're always looking for talented individuals to join our team. Regular training and development - continuous support for your professional qualifications and personal goals. About us TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SMEs, and large Corporations, and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused, and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop, and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately, we are unable to provide Sponsorship.
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- competitive depending on experience Hours
- Monday to Friday, 37.5 hours per week with flexible, hybrid working Holiday
- 26 days annual leave (excluding bank holidays) About the Client Manager role We are TC Group, the fastest-growing top 25 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. We have an exciting role for a Client Manager in our Leicester office. As a Client Manager you will manage a portfolio of mixed clients to ensure a high level of customer satisfaction. You will be reviewing and reporting on account performance, undertaking regular client visits and promoting positive client engagement. Key responsibilities of a Client Manager will include: Support growth of the account and client base, seeking business development opportunities across TC Group's multi-service lines. Actively manage the portfolio, including WIP management and debtor management to ensure lock up and other KPIs are met, ensuring client deadlines are met. Support Partners & CSDs in ad hoc projects and activities. Assist in the management of the office and develop junior staff, fostering a culture of continuous improvement and best practices. About you We are looking for candidates with the following skills and experience: ACA/ACCA or qualified by experience, with significant demonstrable experience within an accountancy practice background. Good standard of accounting and tax knowledge. Previous experience of developing and growing client accounts is advantageous. Personable with excellent communication skills, able to develop strong client & team relationships. Proficient in MS Office / highly PC literate, with sound accounting system knowledge. Iris software experience is beneficial. Extremely organised and flexible, with a positive, solutions-based perspective. Open to developing team methods and skills. Flexible and able to travel to other regional offices. Full benefits available for the Client Manager role: Pension scheme. Group life assurance x 4 salary. Group income protection. Opportunity to purchase additional holiday days. Birthday day off. Health cash plan. Car parking. Access to our employee benefits portal - cashback and vouchers on everyday purchases. Employee Assistance Programme. Employee Referral Bonus - we're always looking for talented individuals to join our team. Regular training and development - continuous support for your professional qualifications and personal goals. About us TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SMEs, and large Corporations, and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused, and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop, and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately, we are unable to provide Sponsorship.
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