Client Services Support Administrator – Temporary (12 months Maternity Cover)
Introduction
We are looking for a high-calibre client services support administrator to join our team, which will be on a temporary basis to cover 12 months maternity leave. The ideal candidate must have top notch communication skills and be able to troubleshoot and process work in a timely and efficient manner. What does this role look like?
The role will report to a Client Services supervisor, and the key areas of the role are as follows: Answering and directing calls that come in on the main line in a professional manner Assisting with Post Sorting duties, ensuring the correct action is taken for each type of post Managing the Group Mailbox, ensuring emails are effectively managed and forwarded onto the correct location Assisting with outgoing mail To assist with various facilities functions, enabling the smooth running of the office Supporting diary and email management Assisting with meeting booking What sort of person are we looking for?
Have a positive “can do” outlook on life Be well organised Happy to help clients and adviser with queries Manage adviser and client expectations efficiently Be reliable Experience within a financial planning environment is desirable. Where will I be working?
We are looking for someone for our St Albans office between the hours of 09.00 – 17.00, we would like you to be in the office at least 3 days a week, 5 days would be preferable. We’re incredibly flexible about when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it. What benefits do I get when working for Saltus?
The salary is £20,000 – £25,000 depending on experience, alongside generous holiday (plus bank holidays), life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 250+ people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!
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Introduction
We are looking for a high-calibre client services support administrator to join our team, which will be on a temporary basis to cover 12 months maternity leave. The ideal candidate must have top notch communication skills and be able to troubleshoot and process work in a timely and efficient manner. What does this role look like?
The role will report to a Client Services supervisor, and the key areas of the role are as follows: Answering and directing calls that come in on the main line in a professional manner Assisting with Post Sorting duties, ensuring the correct action is taken for each type of post Managing the Group Mailbox, ensuring emails are effectively managed and forwarded onto the correct location Assisting with outgoing mail To assist with various facilities functions, enabling the smooth running of the office Supporting diary and email management Assisting with meeting booking What sort of person are we looking for?
Have a positive “can do” outlook on life Be well organised Happy to help clients and adviser with queries Manage adviser and client expectations efficiently Be reliable Experience within a financial planning environment is desirable. Where will I be working?
We are looking for someone for our St Albans office between the hours of 09.00 – 17.00, we would like you to be in the office at least 3 days a week, 5 days would be preferable. We’re incredibly flexible about when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it. What benefits do I get when working for Saltus?
The salary is £20,000 – £25,000 depending on experience, alongside generous holiday (plus bank holidays), life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 250+ people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!
#J-18808-Ljbffr
