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Client Support Administrator - Altrincham, Altrincham
Client:
Blakemore Recruitment Location:
Altrincham, United Kingdom Job Category:
Customer Service EU work permit required:
Yes Job Reference:
13f60e770171 Job Views:
79 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
We are currently recruiting for a Financial Planning practice based in Altrincham who are looking for a Client Support Administrator. Job Purpose To provide dedicated, accurate and efficient sales support service for agreed Financial Planning Consultants. Responsibilities Providing an efficient new business processing service for sales consultants, completing trades/fund switches, and liaising with product providers and ensuring that new business is setup correctly. Providing administration support in relation to valuations, transfer of servicing and client reviews to allow sales consultants to conduct efficient client meetings. Providing an effective link between the client and the consultant ensuring that both are kept up to date with all matters relating to their financial affairs. Ensuring that all client information is stored on the relevant system and it is updated accurately and timely checking that all compliance requirements are met. Preparing invoices for work completed for clients. Issuing original policy documents to clients where appropriate and checking that copy documents / contract notes are issued within the agreed turnaround timescale ensuring they are accurate and reflect the requirements of the client. Provide post meeting administration support to consultants ensuring that all work is completed within agreed timescales. Ensuring that any complaints (formal or informal), breaches or losses are reported to the Compliance Officer at the earliest possible opportunity. To undertake reasonable additional duties at the request of your Line Manager as may be required from time to time. Basic knowledge of all products and funds falling within area of responsibility. Ability to build relationships with consultants and ensure an effective relationship is maintained. 2 years previous experience of working for an IFA. CF1. Certificate in Financial Services/Planning.
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Client:
Blakemore Recruitment Location:
Altrincham, United Kingdom Job Category:
Customer Service EU work permit required:
Yes Job Reference:
13f60e770171 Job Views:
79 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
We are currently recruiting for a Financial Planning practice based in Altrincham who are looking for a Client Support Administrator. Job Purpose To provide dedicated, accurate and efficient sales support service for agreed Financial Planning Consultants. Responsibilities Providing an efficient new business processing service for sales consultants, completing trades/fund switches, and liaising with product providers and ensuring that new business is setup correctly. Providing administration support in relation to valuations, transfer of servicing and client reviews to allow sales consultants to conduct efficient client meetings. Providing an effective link between the client and the consultant ensuring that both are kept up to date with all matters relating to their financial affairs. Ensuring that all client information is stored on the relevant system and it is updated accurately and timely checking that all compliance requirements are met. Preparing invoices for work completed for clients. Issuing original policy documents to clients where appropriate and checking that copy documents / contract notes are issued within the agreed turnaround timescale ensuring they are accurate and reflect the requirements of the client. Provide post meeting administration support to consultants ensuring that all work is completed within agreed timescales. Ensuring that any complaints (formal or informal), breaches or losses are reported to the Compliance Officer at the earliest possible opportunity. To undertake reasonable additional duties at the request of your Line Manager as may be required from time to time. Basic knowledge of all products and funds falling within area of responsibility. Ability to build relationships with consultants and ensure an effective relationship is maintained. 2 years previous experience of working for an IFA. CF1. Certificate in Financial Services/Planning.
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