Clatterbridge Diagnostics Centre has an exciting opportunity for a full-time clinic clerk to join our team.
The role will work at Clatterbridge Diagnostics Centre based on the Clatterbridge Hospital site. Hours will be between 7:30 AM - 6 PM on a rota basis.
Candidates will be required to carry out reception duties and be the first point of contact for patients arriving at the Diagnostics Centre, so previous customer service experience is essential.
Duties will include:
Schedule appointments for all Diagnostics. Reception and registration of patients and issuing patient preparations as appropriate. Completion of all required documentation and computer records. Taking telephone calls and following up inquiries from patients, clinics, wards, and General Practitioners. Contacting patients via telephone to make and confirm appointments. Sending out correspondence and dealing with all relevant queries from patients, relatives, hospital staff, and General Practitioners. Drawing difficulties to the attention of the manager and/or clinical staff and making suggestions for improvements. Requirement to work in any of the clerical areas within the Diagnostic Centre, on either a temporary or permanent basis. Assisting other members of clerical staff to cover sickness, annual leave, etc.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula, which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising the Wirral’s only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales, and the wider North West footprint.
We have approximately 855 beds trust-wide, and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus, or ferry and within easy reach of the major cities of Liverpool, Chester, and Manchester as well as neighbouring North Wales.
Please see attached Job description for further information about the Clinic Clerk positions available with WUTH.
This advert closes on Thursday 2 Jan 2025.
#J-18808-Ljbffr
The role will work at Clatterbridge Diagnostics Centre based on the Clatterbridge Hospital site. Hours will be between 7:30 AM - 6 PM on a rota basis.
Candidates will be required to carry out reception duties and be the first point of contact for patients arriving at the Diagnostics Centre, so previous customer service experience is essential.
Duties will include:
Schedule appointments for all Diagnostics. Reception and registration of patients and issuing patient preparations as appropriate. Completion of all required documentation and computer records. Taking telephone calls and following up inquiries from patients, clinics, wards, and General Practitioners. Contacting patients via telephone to make and confirm appointments. Sending out correspondence and dealing with all relevant queries from patients, relatives, hospital staff, and General Practitioners. Drawing difficulties to the attention of the manager and/or clinical staff and making suggestions for improvements. Requirement to work in any of the clerical areas within the Diagnostic Centre, on either a temporary or permanent basis. Assisting other members of clerical staff to cover sickness, annual leave, etc.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula, which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising the Wirral’s only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales, and the wider North West footprint.
We have approximately 855 beds trust-wide, and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus, or ferry and within easy reach of the major cities of Liverpool, Chester, and Manchester as well as neighbouring North Wales.
Please see attached Job description for further information about the Clinic Clerk positions available with WUTH.
This advert closes on Thursday 2 Jan 2025.
#J-18808-Ljbffr
