Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing Healthcare!
We are looking for a Clinic Coordinator to be the face of our busy Broadstairs Hearing Centre.
Please see details of the role below:
Full time
Mon-Fri
Basic salary: £25,250 per annum (plus bonus)
Permanent
A Hidden Hearing uniform will be provided!
You must be able to drive as there will be occasional travel to our Margate Hearing Centre as and when required.
Hidden Hearing does not offer Sponsorship to overseas candidates, so all applicants must have the right to work in the UK.
Responsibilities
Role responsibilities include: Diary Management
– managing (multiple) dispenser diaries to maximise appointment potential, making appointments, confirming them with customers, and liaising with Hearing Aid Dispenser colleagues. Administration
– maintaining confidential and accurate customer records using our IT software, complying with GDPR regulations, and performing general administration duties. Sales
– promoting the Wellness programme and selling hearing accessories and care plans. Customer Care
– providing premium customer service, including prompt answering of calls and building rapport with customers. Presentation
– ensuring the branch and self are presented to brand standards, maintaining cleanliness and stocking refreshments. About Hidden Hearing:
We make a life-changing difference to people living with hearing loss through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, trusted by over 100,000 people annually. We employ over 600 people, including almost 200 fully qualified Hearing Aid Dispensers, operating nationwide. We are owned by Demant, a global leader in hearing healthcare and technology, embracing core values of teamwork, trust, a can-do attitude, and innovation. Being part of the Hidden Hearing team feels like working with family and friends. We pride ourselves on our supportive culture and care about every team member. We were the first dedicated hearing retailer recognized as a member of Investors in People over 15 years ago and achieved Gold standard in 2023. We encourage active engagement in our organization, offering a competitive salary, commission, bonus scheme, ongoing training, and development opportunities. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays, and access to an Employee Assistance Programme for you and your family. Qualifications
So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
#J-18808-Ljbffr
Role responsibilities include: Diary Management
– managing (multiple) dispenser diaries to maximise appointment potential, making appointments, confirming them with customers, and liaising with Hearing Aid Dispenser colleagues. Administration
– maintaining confidential and accurate customer records using our IT software, complying with GDPR regulations, and performing general administration duties. Sales
– promoting the Wellness programme and selling hearing accessories and care plans. Customer Care
– providing premium customer service, including prompt answering of calls and building rapport with customers. Presentation
– ensuring the branch and self are presented to brand standards, maintaining cleanliness and stocking refreshments. About Hidden Hearing:
We make a life-changing difference to people living with hearing loss through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, trusted by over 100,000 people annually. We employ over 600 people, including almost 200 fully qualified Hearing Aid Dispensers, operating nationwide. We are owned by Demant, a global leader in hearing healthcare and technology, embracing core values of teamwork, trust, a can-do attitude, and innovation. Being part of the Hidden Hearing team feels like working with family and friends. We pride ourselves on our supportive culture and care about every team member. We were the first dedicated hearing retailer recognized as a member of Investors in People over 15 years ago and achieved Gold standard in 2023. We encourage active engagement in our organization, offering a competitive salary, commission, bonus scheme, ongoing training, and development opportunities. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays, and access to an Employee Assistance Programme for you and your family. Qualifications
So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
#J-18808-Ljbffr
