Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare.
We are looking for a Clinic Coordinator to be the face of our busy Canterbury Hearing Centre.
Please see details of the role below:
Full-Time
Mon-Fri
Permanent
Basic salary: £25,250 per annum (plus bonus)
A Hidden Hearing uniform will be provided.
Hidden Hearing does not offer Sponsorship to overseas candidates, so all applicants must have the right to work in the UK.
Responsibilities
Role responsibilities include: Diary Management
– managing dispenser diaries to maximise appointment potential, making appointments, and confirming them with customers. Administration
– maintaining confidential and accurate customer records using our IT software and complying with GDPR regulations. Sales
– promoting the Wellness programme and selling hearing accessories and care plans. Customer Care
– providing premium customer care, including prompt answering of calls and building rapport. Presentation
– ensuring the branch is presented to brand standards, including cleanliness and availability of refreshments. About the company:
We make a life-changing difference to people living with hearing loss through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care, with over 100,000 people trusting us each year. We employ over 600 people, including almost 200 fully qualified Hearing Aid Dispensers, and operate nationwide. We pride ourselves on our supportive culture, feeling like family and friends. We became the first dedicated hearing retailer recognized as a member of Investors in People over 15 years ago and were awarded Gold standard in 2023. We encourage active engagement from our colleagues, rewarding them with a high basic salary, competitive commission, ongoing training, and development opportunities. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays, and access to an Employee Assistance Programme for you and your family. Qualifications
About Audika Group
The Audika Group is the hearing care division of Demant, one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. Joining our team guarantees an inspiring working environment and collaboration with committed colleagues. Who we are
Hidden Hearing belongs to Audika Group, combining global reach with a local approach. Our team includes audiologists, managers, front-desk staff, and more, united in our vision to help more people hear better with the best personalized care. So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
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Role responsibilities include: Diary Management
– managing dispenser diaries to maximise appointment potential, making appointments, and confirming them with customers. Administration
– maintaining confidential and accurate customer records using our IT software and complying with GDPR regulations. Sales
– promoting the Wellness programme and selling hearing accessories and care plans. Customer Care
– providing premium customer care, including prompt answering of calls and building rapport. Presentation
– ensuring the branch is presented to brand standards, including cleanliness and availability of refreshments. About the company:
We make a life-changing difference to people living with hearing loss through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care, with over 100,000 people trusting us each year. We employ over 600 people, including almost 200 fully qualified Hearing Aid Dispensers, and operate nationwide. We pride ourselves on our supportive culture, feeling like family and friends. We became the first dedicated hearing retailer recognized as a member of Investors in People over 15 years ago and were awarded Gold standard in 2023. We encourage active engagement from our colleagues, rewarding them with a high basic salary, competitive commission, ongoing training, and development opportunities. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays, and access to an Employee Assistance Programme for you and your family. Qualifications
About Audika Group
The Audika Group is the hearing care division of Demant, one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. Joining our team guarantees an inspiring working environment and collaboration with committed colleagues. Who we are
Hidden Hearing belongs to Audika Group, combining global reach with a local approach. Our team includes audiologists, managers, front-desk staff, and more, united in our vision to help more people hear better with the best personalized care. So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
#J-18808-Ljbffr
