Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare!
We are looking for a Coordinator to be the face of our busy Canterbury Hearing Centre.
Please see details of the role below:
Part-time
Basic salary: £20,200 per annum (plus bonus)
Fixed Term Contract- 6 months
A Hidden Hearing uniform will be provided!
Hidden Hearing does not offer Sponsorship to overseas candidates, so all applicants must have the right to work in the UK.
Responsibilities
Role responsibilities include: Diary Management
– managing multiple dispenser diaries to maximise appointment potential, making appointments, reviewing future booked appointments, confirming appointments with customers, and liaising with Hearing Aid Dispenser colleagues. Administration
– maintaining confidential and accurate customer records using our IT software, complying with GDPR regulations, maintaining accurate reporting information, and performing general administration duties. Sales
– promoting the Wellness programme, selling hearing accessories and care plans, and positively influencing and persuading customers. Customer Care
– providing premium customer care, promptly answering calls, and building rapport warmly and professionally. Presentation
– ensuring the branch is presented to brand standards, including branch marketing and maintaining cleanliness and stocked facilities. About the Company:
We make a life-changing difference to people living with hearing loss through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with over 100,000 people trusting us to test and care for their hearing every year. We employ over 600 people, including almost 200 fully qualified Hearing Aid Dispensers, and operate from hearing centres nationwide. We are continuing to grow, owned by Demant, a global hearing healthcare and technology group. We embrace 4 core values: we are team players, we create trust, we apply a can-do attitude, and we create innovative solutions. Being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our supportive culture. We care about each team member and were the first dedicated hearing retailer recognized as a member of Investors in People over 15 years ago, achieving Gold standard in 2023. We encourage active engagement within our organisation and reward you with a high basic salary and a competitive commission and bonus scheme. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays, and access to an Employee Assistance Programme for you and your family. Qualifications
If you are ready to make a career out of helping people love their ears, we would love to hear from you.
#J-18808-Ljbffr
Role responsibilities include: Diary Management
– managing multiple dispenser diaries to maximise appointment potential, making appointments, reviewing future booked appointments, confirming appointments with customers, and liaising with Hearing Aid Dispenser colleagues. Administration
– maintaining confidential and accurate customer records using our IT software, complying with GDPR regulations, maintaining accurate reporting information, and performing general administration duties. Sales
– promoting the Wellness programme, selling hearing accessories and care plans, and positively influencing and persuading customers. Customer Care
– providing premium customer care, promptly answering calls, and building rapport warmly and professionally. Presentation
– ensuring the branch is presented to brand standards, including branch marketing and maintaining cleanliness and stocked facilities. About the Company:
We make a life-changing difference to people living with hearing loss through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with over 100,000 people trusting us to test and care for their hearing every year. We employ over 600 people, including almost 200 fully qualified Hearing Aid Dispensers, and operate from hearing centres nationwide. We are continuing to grow, owned by Demant, a global hearing healthcare and technology group. We embrace 4 core values: we are team players, we create trust, we apply a can-do attitude, and we create innovative solutions. Being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our supportive culture. We care about each team member and were the first dedicated hearing retailer recognized as a member of Investors in People over 15 years ago, achieving Gold standard in 2023. We encourage active engagement within our organisation and reward you with a high basic salary and a competitive commission and bonus scheme. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays, and access to an Employee Assistance Programme for you and your family. Qualifications
If you are ready to make a career out of helping people love their ears, we would love to hear from you.
#J-18808-Ljbffr
