Clinic Coordinator - Opthalmology Department - Administration
Band 3
Main area administration Grade Band 3 Contract 18 months (Fixed term post) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 412-S&C-6884029 Site Victoria Infirmary (VIN) Town Northwich Salary £24,071 - £25,674 per annum Salary period Yearly Closing 30/01/2025 23:59 An exciting opportunity has arisen within the new Surgical Centre at Victoria Infirmary Northwich, VIN, for a full-time Clinic Coordinator to join our team. You will be part of a well-established team in a very busy department, your role is to manage and monitor clinics and support the managerial team and secretaries with clinic related queries. Main duties of the job
An example of duties will be: Reviewing clinic slot utilisation Amending clinic templates Monitoring ASI’s & management of escalations Making New and FU appointment's The successful applicant will have: Excellent accuracy, organisational and communication skills Excellent interpersonal skills Be a team player Able to work under pressure and meet demanding deadlines A high level of concentration is required and attention to detail. Meticulous accuracy is essential in order to maintain service level Detailed job description and main responsibilities
The post holder will provide a comprehensive, quality, confidential administration service to the Divisions and their team in support of the Support Manager/Service Manager. A key requirement of the post is to proactively manage clinic bookings and appointments, including making recommendations and implementing any authorised changes to clinic templates to ensure best use of capacity and compliance with national targets. The Clinic/Data Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Support Manager to ensure that an efficient service is provided. Provide a comprehensive administration service, including management of new referrals and demographics, registration of patients, analysis and housekeeping of appointment systems to maximise capacity, liaising with Divisions, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients. Be fully conversant with all required electronic systems for correspondence, clinic management and the retrieval of results. Ensure that the case note tracking system is functioning correctly, and that case notes are available, complete, and fit for purpose. Support the Division to analyse, and act on information to proactively manage and maintain relevant NHS targets. Person specification
EXPERIENCE/QUALIFICATIONS
Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines Knowledge of Medical Terminology Advanced ECDL modules or equivalent SKILLS
Demonstrate excellent verbal and written communication skills. Ability to work on own initiative, prioritise own work. Understand and manage health records/waiting lists and ICS computer systems. PHYSICAL REQUIREMENTS
Ability to perform a wide range of duties according to the Job Description. Key Messages · Please let us know if you require an adjustment to our recruitment process. We are a flexible working employer, so please talk to us about any flexible working requirements. · Selection is based on the Trust's values, and the criteria outlined in the Job Description for the role. · Appointments are subject to a 6-month probationary period. LED Doctors are subject to a 3-month probationary period. · Please provide a contact email address for referees. We will not request references until after you have been made a formal job offer. · Employers have a legal responsibility to ensure that their employees have a “right to work” in the UK. Employer certification / accreditation badges
Name Kate Ness Job title Service Manager Email address kate.ness@mcht.nhs.uk Telephone number 01270 904488 If you have problems applying, contact
Address Recruitment Team Leighton Hospital Middlewich Road Crewe Cheshire CW1 4QJ Telephone 01270 904488
#J-18808-Ljbffr
Band 3
Main area administration Grade Band 3 Contract 18 months (Fixed term post) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 412-S&C-6884029 Site Victoria Infirmary (VIN) Town Northwich Salary £24,071 - £25,674 per annum Salary period Yearly Closing 30/01/2025 23:59 An exciting opportunity has arisen within the new Surgical Centre at Victoria Infirmary Northwich, VIN, for a full-time Clinic Coordinator to join our team. You will be part of a well-established team in a very busy department, your role is to manage and monitor clinics and support the managerial team and secretaries with clinic related queries. Main duties of the job
An example of duties will be: Reviewing clinic slot utilisation Amending clinic templates Monitoring ASI’s & management of escalations Making New and FU appointment's The successful applicant will have: Excellent accuracy, organisational and communication skills Excellent interpersonal skills Be a team player Able to work under pressure and meet demanding deadlines A high level of concentration is required and attention to detail. Meticulous accuracy is essential in order to maintain service level Detailed job description and main responsibilities
The post holder will provide a comprehensive, quality, confidential administration service to the Divisions and their team in support of the Support Manager/Service Manager. A key requirement of the post is to proactively manage clinic bookings and appointments, including making recommendations and implementing any authorised changes to clinic templates to ensure best use of capacity and compliance with national targets. The Clinic/Data Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Support Manager to ensure that an efficient service is provided. Provide a comprehensive administration service, including management of new referrals and demographics, registration of patients, analysis and housekeeping of appointment systems to maximise capacity, liaising with Divisions, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients. Be fully conversant with all required electronic systems for correspondence, clinic management and the retrieval of results. Ensure that the case note tracking system is functioning correctly, and that case notes are available, complete, and fit for purpose. Support the Division to analyse, and act on information to proactively manage and maintain relevant NHS targets. Person specification
EXPERIENCE/QUALIFICATIONS
Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines Knowledge of Medical Terminology Advanced ECDL modules or equivalent SKILLS
Demonstrate excellent verbal and written communication skills. Ability to work on own initiative, prioritise own work. Understand and manage health records/waiting lists and ICS computer systems. PHYSICAL REQUIREMENTS
Ability to perform a wide range of duties according to the Job Description. Key Messages · Please let us know if you require an adjustment to our recruitment process. We are a flexible working employer, so please talk to us about any flexible working requirements. · Selection is based on the Trust's values, and the criteria outlined in the Job Description for the role. · Appointments are subject to a 6-month probationary period. LED Doctors are subject to a 3-month probationary period. · Please provide a contact email address for referees. We will not request references until after you have been made a formal job offer. · Employers have a legal responsibility to ensure that their employees have a “right to work” in the UK. Employer certification / accreditation badges
Name Kate Ness Job title Service Manager Email address kate.ness@mcht.nhs.uk Telephone number 01270 904488 If you have problems applying, contact
Address Recruitment Team Leighton Hospital Middlewich Road Crewe Cheshire CW1 4QJ Telephone 01270 904488
#J-18808-Ljbffr
