Clinic Manager

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Full time
Location: Birmingham
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Job offered by: Thérapie Clinic
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About Us At Thérapie Clinic, we are the fastest growing Aesthetic Medical Clinic in Europe. With 75 Clinics across Ireland, Northern Ireland, Great Britain and New York City and over 200 Doctors on our team, we pride ourselves in being the No.1 Medical provider of Aesthetic Medical treatments. It’s an exciting time for us and we are looking for some talented people to join our team! About the Role We are delighted to be recruiting for the role of Clinic Manager. As a Clinic Manager at Thérapie Clinic, you will be at the forefront of our clinic’s success, leading and motivating your team to deliver exceptional client experiences. You will oversee all aspects of clinic operations, from managing performance and driving sales to ensuring the highest standards of treatments and customer service. You’ll create a positive, supportive environment that inspires your team to excel, with the opportunity to shape the future of the clinic and play a pivotal role in our continued growth. We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture. Key Responsibilities Proven experience in operations with a focus on driving sales. Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service at all times. Ensuring all Procedures and Policies are followed as set by Thérapie Clinic. Weekly 1-2-1 meetings with team members. Completing weekly reporting across operations and commercial targets. Employee relations including probation management, disciplinary and grievance management. Staff Rostering/Annual Leave management. Ad Hoc duties as required. Qualifications and Skills Management or Supervision Experience. Organisation and attention to detail skills. Mentoring. Customer Service experience. Perks Uncapped Earnings:

With our uncapped commission structure, the sky's the limit! Treat Yourself:

Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments. Share the Love:

Avail spouse and family discounts. Sisterly Love:

10% off Thérapie Fertility & Optilase treatments. Thérapie Fertility:

We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years. Optilase Eye Clinic:

We offer free laser eye surgery to all team members after they have been with us for 2 years. Skin Royalty:

Discounts on leading skin brands & treatments (Murad, Skin Theory). Career Pathways:

Embark on a journey of career progression & management training. Knowledge Oasis:

Immerse yourself in a full week of paid training in our academy. Big Birthday Bash Leave:

Enjoy an extra day off on your landmark birthdays. Longevity Bonus:

Earn extra annual leave days after 2 years of dedicated service. Employee Assistance Scheme:

Access confidential support services for personal and professional well-being.

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