Job Title:
Clinic Manager Location:
Newbridge, County Kildare Hours:
40 Hours Per Week Salary:
DoE, plus Bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes, and continued investment in our people and technology. For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe's leading private provider of laser eye, premium intraocular lens, and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week, and it's a privilege to transform the lives of so many. The Optical Express team works together, collectively and consistently striving for excellence. We support each other, respect each other, and are committed to a culture of care, trust, and integrity. An exciting opportunity has become available for a Clinic Manager to join our prestigious Newbridge clinic. You will join a world-class team delivering a range of eye care services such as laser eye surgery and cataract surgery consultations. Role
Responsible for the operational efficiency of the store; a key part of your role will be developing your team to deliver on challenging but attainable sales targets, not only with Laser Eye Surgery and IOL procedures but also selling the benefits of purchasing glasses or contact lenses with Optical Express compared to their current provider. You will absolutely have strong management experience within a Retail or Clinic setting and can deliver results through your passion for people and by working closely with others to develop them through performance management. It goes without saying you will possess excellent communication and presentation skills, be articulate, motivated to achieve, and have a willingness to learn and progress within Optical Express. Responsibilities
Promote the benefits of laser eye surgery, IOL, Contact Lens, and Glasses to all customers/patients with passion, enthusiasm, and the highest level of product knowledge. Ensure the levels of professionalism, customer care, product knowledge, and selling skills of all staff within the Clinic meet or exceed the Company standard in order to sell effectively and meet customer needs. Minimize the occurrence of customer complaints through improved customer care and quality of service. Resolve any complaints quickly, efficiently, and professionally to retain customer loyalty. Ensure that at all times the Clinic is presentable and maintains the highest standards of tidiness and cleanliness and promotes the professional image of Optical Express. Recruit, induct, coach & support the team to ensure that all staff within the Clinic meet the acceptable levels of knowledge and competence. Promote teamwork between the professional, clinical, and retail teams. Be responsible for all aspects of Health and Safety for the Clinic and its employees and ensure that all guidelines and legal requirements are upheld. Maximize conversion opportunities with patients to our premier treatments in both refractive and optical products. Ensure the Clinic team influences and advises potential patients on the most suitable and appropriate solution for their needs. Essential Skills
Experience as a Retail or Clinic Manager. Excellent communication and presentation skills. Adaptable with a flexible approach to work. Articulate and presentable with meticulous attention to detail. Good experience of Microsoft Office and Outlook. Ability to negotiate & influence outcomes. Demonstrate confidentiality, integrity, and discretion. Self-motivated, enthusiastic, and well presented. Desirable
A proven track record of developing a team through performance management. Optical Experience. What's in it for you?
Salary dependent on experience plus excellent bonus potential. State of the art, modern working environments. 29 days annual leave. Free Laser Eye Surgery and Intraocular Lens Surgery. Free eye tests. Discounted prescription eyewear and sunglasses. Generous Optical Express friends and family discount scheme. Ongoing training and development opportunities. Pension scheme. This is a fantastic opportunity to join a global organization where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
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Clinic Manager Location:
Newbridge, County Kildare Hours:
40 Hours Per Week Salary:
DoE, plus Bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes, and continued investment in our people and technology. For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe's leading private provider of laser eye, premium intraocular lens, and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week, and it's a privilege to transform the lives of so many. The Optical Express team works together, collectively and consistently striving for excellence. We support each other, respect each other, and are committed to a culture of care, trust, and integrity. An exciting opportunity has become available for a Clinic Manager to join our prestigious Newbridge clinic. You will join a world-class team delivering a range of eye care services such as laser eye surgery and cataract surgery consultations. Role
Responsible for the operational efficiency of the store; a key part of your role will be developing your team to deliver on challenging but attainable sales targets, not only with Laser Eye Surgery and IOL procedures but also selling the benefits of purchasing glasses or contact lenses with Optical Express compared to their current provider. You will absolutely have strong management experience within a Retail or Clinic setting and can deliver results through your passion for people and by working closely with others to develop them through performance management. It goes without saying you will possess excellent communication and presentation skills, be articulate, motivated to achieve, and have a willingness to learn and progress within Optical Express. Responsibilities
Promote the benefits of laser eye surgery, IOL, Contact Lens, and Glasses to all customers/patients with passion, enthusiasm, and the highest level of product knowledge. Ensure the levels of professionalism, customer care, product knowledge, and selling skills of all staff within the Clinic meet or exceed the Company standard in order to sell effectively and meet customer needs. Minimize the occurrence of customer complaints through improved customer care and quality of service. Resolve any complaints quickly, efficiently, and professionally to retain customer loyalty. Ensure that at all times the Clinic is presentable and maintains the highest standards of tidiness and cleanliness and promotes the professional image of Optical Express. Recruit, induct, coach & support the team to ensure that all staff within the Clinic meet the acceptable levels of knowledge and competence. Promote teamwork between the professional, clinical, and retail teams. Be responsible for all aspects of Health and Safety for the Clinic and its employees and ensure that all guidelines and legal requirements are upheld. Maximize conversion opportunities with patients to our premier treatments in both refractive and optical products. Ensure the Clinic team influences and advises potential patients on the most suitable and appropriate solution for their needs. Essential Skills
Experience as a Retail or Clinic Manager. Excellent communication and presentation skills. Adaptable with a flexible approach to work. Articulate and presentable with meticulous attention to detail. Good experience of Microsoft Office and Outlook. Ability to negotiate & influence outcomes. Demonstrate confidentiality, integrity, and discretion. Self-motivated, enthusiastic, and well presented. Desirable
A proven track record of developing a team through performance management. Optical Experience. What's in it for you?
Salary dependent on experience plus excellent bonus potential. State of the art, modern working environments. 29 days annual leave. Free Laser Eye Surgery and Intraocular Lens Surgery. Free eye tests. Discounted prescription eyewear and sunglasses. Generous Optical Express friends and family discount scheme. Ongoing training and development opportunities. Pension scheme. This is a fantastic opportunity to join a global organization where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
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