We are looking for a
Band 2 Receptionist
to provide a reception service at Bickerstaff House at Ormskirk District General Hospital.
The post holder will provide a comprehensive Reception/secretarial service to the Adult West Lancs Community Mental Health Teams, coordinating their activities with other members of the Administration Teams in the network to ensure an efficient and confidential service is provided. The post holder will also provide a comprehensive administration and information service across the Central & West Mental Health Network.
The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service, providing cover to departments on various sites as directed by their Administration Team Leader to ensure continuity of quality service provision.
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area, including inpatient child and adolescent mental health services, perinatal mental health, and forensic services.
The role is challenging; however, you will be able to make a difference to service users who are in crisis or are receiving ongoing support from the trust. The ability to work under pressure with limited supervision must be demonstrated as the role is very demanding.
A strong, proven background in customer service roles is a must, as you will be the first point of contact for our service users and their support networks. The successful applicant will require a mature, flexible approach and the ability to work within a busy environment. They will also be expected to use their own initiative and work unsupervised to ensure the effective coordination of duties.
Lancashire & South Cumbria Foundation Trust encourages flexible working. We believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi-time, and career breaks. We encourage applicants to state clearly on their application forms their requests and discuss these options at interview.
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Band 2 Receptionist
to provide a reception service at Bickerstaff House at Ormskirk District General Hospital.
The post holder will provide a comprehensive Reception/secretarial service to the Adult West Lancs Community Mental Health Teams, coordinating their activities with other members of the Administration Teams in the network to ensure an efficient and confidential service is provided. The post holder will also provide a comprehensive administration and information service across the Central & West Mental Health Network.
The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service, providing cover to departments on various sites as directed by their Administration Team Leader to ensure continuity of quality service provision.
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area, including inpatient child and adolescent mental health services, perinatal mental health, and forensic services.
The role is challenging; however, you will be able to make a difference to service users who are in crisis or are receiving ongoing support from the trust. The ability to work under pressure with limited supervision must be demonstrated as the role is very demanding.
A strong, proven background in customer service roles is a must, as you will be the first point of contact for our service users and their support networks. The successful applicant will require a mature, flexible approach and the ability to work within a busy environment. They will also be expected to use their own initiative and work unsupervised to ensure the effective coordination of duties.
Lancashire & South Cumbria Foundation Trust encourages flexible working. We believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi-time, and career breaks. We encourage applicants to state clearly on their application forms their requests and discuss these options at interview.
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