Clinical Administrator and Stock Controller – Oxford
Location:
Prosthetics Department, Oxford Centre for Enablement, Nuffield Orthopaedic Centre, Oxford University Hospitals NHS Foundation Trust, Windmill Road, Headington, Oxford, OX3 7HE. Opcare, part of the AM Healthcare Group, is the largest supplier of prosthetic and orthotic services to the NHS. As a company we aim to continuously improve the services we deliver and develop those who work for us. Looking to join one of the fastest growing clinical service delivery companies in the UK? Want to join an organisation and team that believes in putting the patient first and focuses on improving the lives of individuals through innovation and service development? Want to join a team that focuses on staff and people development? Have access to innovative and emerging orthotic 3D print technologies? Job Summary: We are currently seeking a Clinical Administrator and Stock Controller who is looking for an opportunity to develop their career and be a part of our large and dynamic team in Oxford. In this position, you will play a crucial role in enhancing the lives of amputees. From managing appointments to providing clear communication to our patients, your organisational skills and attention to detail will make a difference. The role will involve booking patient appointments, communicating clearly with patients, and helping to manage their queries, as well as helping to manage stock levels and booking prosthetic products in/out, in-line with our stock-control procedures. Key Responsibilities: Processing prosthetic orders, forwarding orders for Central Purchasing, raising orders. Processing orthotic orders into the on-site workshop and ensuring they are delivered to the NHS within the required lead times. Liaising with Prosthetists, Technicians, Central Purchasing, Ortho-Europe and other company staff. Booking deliveries in/out, processing purchase orders and dealing with system issues. Weekly stock takes and stock checks. Recording patient orders, raising them on the system and passing to clinical staff. Organising and maintaining patient files. Organising the team’s diary and updating where necessary. Monitoring patient transport and dealing with queries. Rescheduling, amending and correcting appointments on both Opcare and NHS electronic systems, directing patients and assisting with follow-up appointments. Qualifications: Experience in an admin role is desirable but not essential. Knowledge of basic Excel and Word packages. Experience in the healthcare industry is desirable. GCSE English and Maths. Skills & Personal Attributes: Able to multitask and work to tight deadlines. Good team player and willing to work on your own initiative. Excellent telephone manner and people skills. Computer literate and have a good understanding of Excel, Word and Outlook. Ability to utilise equipment to move boxes. What do we offer: Competitive market salary. Industry leading training opportunities. Incremental holiday allowance 33 days up to 38 days (inclusive of bank holidays). Refer a friend incentive scheme. Cycle to Work scheme. Bonus annual leave days for specified life events. AM Healthcare are an equal opportunities employer, we have a clear goal of driving diversity and inclusion across all operations of the group.
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Location:
Prosthetics Department, Oxford Centre for Enablement, Nuffield Orthopaedic Centre, Oxford University Hospitals NHS Foundation Trust, Windmill Road, Headington, Oxford, OX3 7HE. Opcare, part of the AM Healthcare Group, is the largest supplier of prosthetic and orthotic services to the NHS. As a company we aim to continuously improve the services we deliver and develop those who work for us. Looking to join one of the fastest growing clinical service delivery companies in the UK? Want to join an organisation and team that believes in putting the patient first and focuses on improving the lives of individuals through innovation and service development? Want to join a team that focuses on staff and people development? Have access to innovative and emerging orthotic 3D print technologies? Job Summary: We are currently seeking a Clinical Administrator and Stock Controller who is looking for an opportunity to develop their career and be a part of our large and dynamic team in Oxford. In this position, you will play a crucial role in enhancing the lives of amputees. From managing appointments to providing clear communication to our patients, your organisational skills and attention to detail will make a difference. The role will involve booking patient appointments, communicating clearly with patients, and helping to manage their queries, as well as helping to manage stock levels and booking prosthetic products in/out, in-line with our stock-control procedures. Key Responsibilities: Processing prosthetic orders, forwarding orders for Central Purchasing, raising orders. Processing orthotic orders into the on-site workshop and ensuring they are delivered to the NHS within the required lead times. Liaising with Prosthetists, Technicians, Central Purchasing, Ortho-Europe and other company staff. Booking deliveries in/out, processing purchase orders and dealing with system issues. Weekly stock takes and stock checks. Recording patient orders, raising them on the system and passing to clinical staff. Organising and maintaining patient files. Organising the team’s diary and updating where necessary. Monitoring patient transport and dealing with queries. Rescheduling, amending and correcting appointments on both Opcare and NHS electronic systems, directing patients and assisting with follow-up appointments. Qualifications: Experience in an admin role is desirable but not essential. Knowledge of basic Excel and Word packages. Experience in the healthcare industry is desirable. GCSE English and Maths. Skills & Personal Attributes: Able to multitask and work to tight deadlines. Good team player and willing to work on your own initiative. Excellent telephone manner and people skills. Computer literate and have a good understanding of Excel, Word and Outlook. Ability to utilise equipment to move boxes. What do we offer: Competitive market salary. Industry leading training opportunities. Incremental holiday allowance 33 days up to 38 days (inclusive of bank holidays). Refer a friend incentive scheme. Cycle to Work scheme. Bonus annual leave days for specified life events. AM Healthcare are an equal opportunities employer, we have a clear goal of driving diversity and inclusion across all operations of the group.
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