Clinical Administrator

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Part time
Location: Swadlincote
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Job offered by: NHS
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Newhall Surgery is looking for a motivated, empathetic, organised individual with good IT skills to join our busy Clinical Administration Team. The post holder will have a positive attitude, good listening and communication skills, and be a team player. Previous experience of working within a medical environment would be advantageous. This is a varied role with much of the work undertaken being of a highly confidential and sensitive nature.

Part-time hours are offered (approximately 20 to 25 per week) with the working pattern to be agreed with the successful candidate.

Main duties of the job The post holder will be a member of the Clinical Administration team with varied roles and responsibilities such as, but not limited to, managing referrals, processing clinical correspondence, undertaking medical reports/requests and subject access requests, patient record management including registrations and deductions, notes digitalisation, online services, generic practice emails, pathology allocation, QoF/IIF/Enhanced Services recall management, etc. Also to provide support to the wider clinical and non-clinical team as needed.

About us Newhall Surgery has a list size of approximately 11,000 patients. We have an active Patient Participation Group and endeavour to liaise well within the local community. We are active on Facebook and have good reviews within NHS Choices.

Our clinical staff consists of three GP Partners, four GPs, two Registrars, GP Trainees, an Advanced Clinical Practitioner, Nursing Team, Pharmacy Team, a Care Coordinator, and a Health & Wellbeing Coach.

We also have committed and professional management, administrative, secretarial, and care navigation teams.

We are a friendly Practice who believe that communication, team working, well-being, and learning are vital to the success of our organisation. We also have two 'get togethers' per year to help support our internal communication processes and the feeling of 'family' within the organisation.

The Partners are very supportive of staff and place a high value on their learning and development.

Job responsibilities The post holder will be a member of the Clinical Administration team with varied roles and responsibilities such as, but not limited to, managing referrals, processing clinical correspondence, undertaking medical reports/requests and subject access requests, patient record management including registrations and deductions, notes digitalisation, online services, generic practice emails, pathology allocation, QoF/IIF/Enhanced Services recall management, etc. Also to provide support to the wider clinical and non-clinical team as needed.

Please see the attached Job Description & Person Specification for full details.

Person Specification Experience

Experience of working with the general public

Experience and working knowledge of medical terminology

NHS / Primary Care General Practice experience

Qualifications

Good standard of education with excellent literacy and numeracy skills

City & Guilds / AMSPAR Qualification

Skills

Excellent communication skills (written and oral)

Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment

Effective time management

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£11.50 to £12.50 an hour Depending on Experience

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