Clinical Commissioning Delivery Manager

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Full time
Location: Willerby
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Job offered by: NHS
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Category: IT & Technology
Humber and North Yorkshire Integrated Care Board (857) We are looking for an occupational therapist, physiotherapist, nurse, or social worker who has experience of working in or with community care equipment and/or wheelchair services, to join the ICB working across Hull and East Riding with the Clinical Commissioning Lead to support and deliver integrated Community Services, with the specific remit for Community Care Equipment/Wheelchair Services and Personal Wheelchair Budgets. The post will work across Hull and East Riding Places, Hull City Council, and East Riding of Yorkshire Council.

We are looking to recruit a candidate who possesses highly developed and effective communication and organisational skills, with knowledge and experience of equipment and wheelchair services, combined with initiative and drive to work flexibly to meet the needs of the service.

Your key areas of focus will include the ongoing review of clinical pathways, prescribing/authorisation policies and processes. It will include making efficiency recommendations and implementing approved service improvements that lead to improved outcomes for service users, their carers, and/or families.

As an experienced clinician, you will provide leadership with key partners, clinicians, service users, and their carers/families in order to implement the delivery, monitoring, and reviewing of agreed plans for the ongoing transformation of Community Care Equipment and Wheelchair Services.

Main duties of the job Key functions of the role are to support the continued provision of community care equipment and integrated wheelchair services including ongoing development of eligibility criteria to ensure the service is delivered to meet identified outcomes.

You will act as a Community Care Equipment and Wheelchair Services authoriser on behalf of the joint commissioners. This involves providing authorisation for special requests, premium service levels (i.e., same day/next day delivery), or non-contract activity on a daily basis.

You will lead the ongoing review of community care equipment to address product and operational/service performance issues including reviewing and making required changes to standard stock catalogues to ensure effective and efficient service delivery. Monitor the outcomes of any such reviews/changes and lead requirements for further service development and improvements identified.

About us Humber and North Yorkshire Health and Care Partnership is an Integrated Care System.

The Partnership is one of 42 Integrated Care Systems (ICSs) which cover England to meet health and care needs across an area, coordinate services, and plan in a way that improves population health and reduces inequalities between different groups.

We work across a geographical area of more than 1.08 million hectares (equivalent to over 2 million football pitches) and serve a population of 1.7 million people, all with different health and care needs. Our area includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire, and Northern Lincolnshire.

You will be part of the Community Integration Team based in East Riding Place; your office base will be Health House, Grange Park Lane, Willerby, HU10 6DT, however, we support agile working if our staff want to work from home for part of the week.

This new post would suit an occupational therapist, physiotherapist, nurse, or social worker who has experience of working in or with community care equipment and/or wheelchair services with excellent communication skills, a passion for their profession, and a desire to make a difference and improve services across Hull and the East Riding. Ensuring optimal care for the patients and best value for money.

Job responsibilities Key functions

The Clinical Commissioning Delivery Manager will be required to support the Lead Commissioner for the Community Equipment and Wheelchair Service, to:

Contribute and support the continued provision of community care equipment and integrated wheelchair services including ongoing development of eligibility criteria to ensure the service is delivered to meet identified outcomes. This will be achieved through the evaluation of a range of alternative solutions.

Project manage and provide leadership to the development of integrated models of care/pathways across Health and Social Care, to ensure service users have timely access to a range of standard and specialised community care equipment and wheelchairs, that meet their personalised and identified assessed needs.

Provide appropriate clinical challenge regarding community equipment and wheelchair requests acting as a Community Care Equipment and Wheelchair Services authoriser on behalf of the joint commissioners. This involves providing authorisation for special requests, premium service levels (i.e., same day/next day delivery) or non-contract activity on a daily basis.

Develop training packages to both support and develop the implementation of new models of care/pathways. Deliver the training to both health providers and other health and social care organisations.

Work with relevant business intelligence and finance colleagues to ensure that business and financial administrative systems are in place and operating effectively on behalf of all partner agencies.

Monitor and maintain a robust management process for the numerous peripheral stores across Hull and the East Riding of Yorkshire.

Lead the ongoing review of community care equipment to address product and operational/service performance issues including reviewing and making required changes to standard stock catalogues to ensure effective and efficient service delivery. Monitor the outcomes of any such reviews/changes and lead requirements for further service development and improvements identified.

Support the robust authorisation process to ensure limited resources are best deployed to meet the highest level of need. This involves acting as the accountable officer to approve non-stock (special items).

Represent and/or lead on a clinical basis as required at defined groups, meetings, and forums, for example, the Adults and Children’s operational meetings.

Responsible for ensuring service users and carers engagement in the ongoing review of the community equipment and wheelchair services.

Responsible for establishing positive relationships with all levels of clinical and non-clinical staff.

Responsible for the production of accurate and relevant statistical reports to support plans and recommendations and presentation at Committees and Boards as required.

Lead on delegated projects across the ICB and Local Authorities as required.

Ensure that processes for the management of projects adhere to governance rules, particularly in terms of procurement and conflict of interest.

Contribute to the ongoing delivery of Personal Wheelchair Budgets/Personal Health Budgets in line with NHS Frameworks.

Person Specification Qualifications

Relevant degree and current clinical professional registration (Nurse, Occupational Therapist, Social Worker, Physiotherapist etc.)

Evidence of continuing professional development

Specialist knowledge regarding community equipment and/or wheelchairs

Awareness of personal health budgets.

Skills and Attributes

Proven ability to work to competing demands and challenging deadlines

Work effectively in a changing environment

Ability to make judgments from interpretation of complex information and present this clearly and concisely both verbally and in written form.

Good written and verbal communication skills

Excellent presentation skills

Financially competent

Experience and knowledge of managing a budget

Experience

Experience of successfully managing or leading change initiatives

Knowledge of legislative framework, policy and guidance documents and current issues within NHS and Social Care services relating to the Care Act (2014)

Significant, post-qualification experience relating to assessment for and provision of equipment.

Experience of translating legislation/policy/standards and guidance into practice

Experience of building and sustaining effective and productive working relationships with a wide range of people at all levels and across a wide variety of agencies

Experience of public and patient involvement in service planning

Management experience in different health/social care settings

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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