Job Overview
We are seeking a friendly and organised Dental Receptionist/Nurse to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our front office and enhancing the overall patient experience. Also the role will be one day of nursing with one of our highly experienced clinicians and cover work as required.
Responsibilities
Greet patients warmly as they arrive and assist them with check-in procedures.
Manage appointment scheduling, confirmations, and reminders to optimise patient flow.
Handle incoming phone calls and respond to inquiries regarding services, appointments, and insurance.
Maintain accurate patient records and ensure all documentation is up to date.
Process patient payments and manage billing inquiries with professionalism.
Assist with administrative tasks such as filing, data entry, and maintaining a tidy reception area.
Collaborate with dental staff to ensure seamless communication regarding patient care.
Uphold confidentiality and adhere to all relevant health regulations.
Qualifications
Previous experience in a dental or medical office setting is preferred .
Strong administrative skills with proficiency in office software applications.
Excellent organisational abilities and attention to detail.
Exceptional communication skills, both verbal and written, with a friendly demeanour.
Ability to multitask effectively in a fast-paced environment.
A proactive approach to problem-solving and customer service.
Join our team and contribute to creating a welcoming environment for our patients while supporting the efficient operation of our dental practice!
Job Type: Part-time
Pay: £11.44-£14.00 per hour
Expected hours: 24 per week
Schedule:
Monday to Friday
No weekends
Work Location: In person
#J-18808-Ljbffr
#J-18808-Ljbffr
