Clinical Director Location:
Hybrid. Based from home with regular visits to practices and HQ in Swindon Reports To:
Chief Executive Officer Job Description: We are seeking a highly experienced Clinical Director to support our group of 40 high quality, private dental practices. The ideal candidate will possess exceptional leadership abilities, a commitment to delivering high-quality patient care in a private environment and commercial acumen. This role will be pivotal in ensuring our practices offer best-in-class clinical care and patient experience, while complying with regulatory standards and achieving excellent commercial results. The successful candidate will be a part of our Senior Leadership Team, a Director of our dental body corporate, hold NHS contracts and will play a key role in our future success. Key Responsibilities: 1. Leadership and Oversight: Provide clinical leadership and direction to all dental staff, including dentists, hygienists, therapists and support personnel across multiple locations. Foster a culture of continuous improvement and high-quality patient care among clinical teams. Conduct regular meetings with clinical teams to communicate practice goals, updates, and best practices, supporting our operations teams. Promote close collaboration between clinical and operational teams to ensure they work effectively together for mutual benefit. Support the commercial performance of the business through, for example, identifying new revenue opportunities, working to improving RPH and other KPIs. 2. Clinical Governance: Develop, implement and monitor clinical protocols, procedures and policies to ensure best practices in patient care. Ensure compliance with all relevant regulations, working closely with our Compliance Manager, who will report to the Clinical Director. Lead efforts for quality improvement initiatives to enhance patient outcomes and satisfaction ratings. Interview all prospective dentists, specialists, hygienists and therapists. Performance management of dentists whose performance and/or conduct does not align with our goals and values. 3. Training and Development: Oversee the training and mentorship of dental staff, ensuring they are equipped with the latest techniques and knowledge in dental care. Identify educational opportunities and professional development for team members. Relaunch and build the Gensmile Academy. Mentor and guide younger dentists. 4. Patient Care Management: Support the operations team, when required, to address and resolve any patient complaints or concerns in a timely manner. 5. Strategic Planning: Collaborate with senior leadership to align clinical objectives with organisational goals. Analyse clinical performance metrics and create strategies to enhance service delivery. 6. Stakeholder Engagement: Serve as a liaison between dental staff and commercial management to foster effective communication. Engage with external stakeholders, including regulatory agencies and dental associations, to represent the organisation. Develop close working relationships with our senior dentists. Qualifications: GDC registered dentist Significant experience in multi-practice management of primarily private dental practices. Strong knowledge of dental practice management, regulation compliance and quality-improvement methodologies. Exceptional communication, leadership and organizational skills. What We Offer: Competitive salary and benefits package. Potential for equity participation Opportunities for professional growth and advancement. Highly ethical, supportive and team-oriented work environment. If you are a passionate and driven professional looking to lead a dynamic group of dental practices, we invite you to apply for our Clinical Director position. Please include a covering letter along with your CV to Simon Turton, CEO, Gensmile. Gensmile is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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