Brownbill Case Management
exists to deliver an outstanding case management service to children, young people, and adults who have enduring and complex health conditions and injuries. We have a great opportunity for an experienced
Clinical Lead
to join Brownbill Case Management based in our offices in Thame, Oxfordshire. As part of the Active Care Group (ACG) Case Management Division, Brownbill Case Management Services (BAL) provides a specialist case management service primarily for individuals who have been affected by brain injury, spinal cord injury, Cerebral Palsy, complex orthopaedic injuries, and amputation. We work across the Midlands, London and Home Counties, South East, and South West regions. Job Purpose: To provide strong and strategic clinical leadership for all aspects of services offered by Brownbill Case Management and be responsible for Regulated Activities with CQC as Registered Manager, whilst demonstrating care, compassion, and respect for all our clients and staff. What you'll be working: Full-time (35 hours per week) Reporting to: Operations Director Salary: £60K-£65K Responsible for: Case managers Senior Case managers Assistant Case managers Location:
BAL office in Thame, Oxfordshire Hybrid working available but regular attendance at the office will be required Visits with case managers and clients What you'll be doing: Key Responsibilities: Ensure that our clinical services are delivered to the highest possible standards of care to clients and their families. Ensure that our service is provided in the most cost-effective and efficient way. Audit and review client documentation to ensure it meets/exceeds BAL’s standards of practice. Support with the Compliance Coordinator to ensure that all processes are in place to maintain central reporting to specific deadlines. Ensure that all CQC requirements are met/exceeded, including preparation for CQC inspections and ensuring that BAL evidences good working practices ensuring high-quality care for our clients. Support the selection, interviewing, and development of both associate and employed case managers. Carry out appropriate induction and training of case managers to ensure that their performance meets/exceeds BAL’s standards of practice. Provide clinical and professional supervision to case managers, including regular client reviews and annual appraisals. Monitor caseloads to ensure that case managers are fully employed with the appropriate work in liaison with the Operations Manager on new enquiries. Ensure that any safeguarding concerns, complaints, or incidents are appropriately managed and reported in line with BAL, ACG, and CQC requirements. In conjunction with the Operations Manager, be responsible for implementation of client health and safety legislation. Support the wider team of ACG Case Management Clinical Leads by attending regular meetings. In conjunction with the Operations Manager, promote BAL and develop business opportunities through networking events and business development meetings. Work with the Clinical Team to provide case manager training and study days. Manage your own CPD and complete any mandatory training that is required. What you'll have: Professional Qualification: Diploma or degree in Occupational Therapy Diploma or degree in Physiotherapy CQSW/DipSW or other relevant Social Care qualification RGN Nursing Qualification Degree in Speech and Language Therapy HCPC Registration Skills: Structured and logical thinking style, comfortable at both detail and directional levels. Strong influencing skills to build positive relationships with case managers and referrers. Excellent time management skills and ability to supervise and manage staff. Strong project management skills. Understanding of personal injury litigation process. IT literate. Ability to be flexible and work longer hours when required. Personal Attributes: Highly motivated and able to work on your own initiative. Collaborative team player, able to find compromise with completing objectives. Decision maker, even in the absence of complete data. Flexible communication skills and the ability to network.
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exists to deliver an outstanding case management service to children, young people, and adults who have enduring and complex health conditions and injuries. We have a great opportunity for an experienced
Clinical Lead
to join Brownbill Case Management based in our offices in Thame, Oxfordshire. As part of the Active Care Group (ACG) Case Management Division, Brownbill Case Management Services (BAL) provides a specialist case management service primarily for individuals who have been affected by brain injury, spinal cord injury, Cerebral Palsy, complex orthopaedic injuries, and amputation. We work across the Midlands, London and Home Counties, South East, and South West regions. Job Purpose: To provide strong and strategic clinical leadership for all aspects of services offered by Brownbill Case Management and be responsible for Regulated Activities with CQC as Registered Manager, whilst demonstrating care, compassion, and respect for all our clients and staff. What you'll be working: Full-time (35 hours per week) Reporting to: Operations Director Salary: £60K-£65K Responsible for: Case managers Senior Case managers Assistant Case managers Location:
BAL office in Thame, Oxfordshire Hybrid working available but regular attendance at the office will be required Visits with case managers and clients What you'll be doing: Key Responsibilities: Ensure that our clinical services are delivered to the highest possible standards of care to clients and their families. Ensure that our service is provided in the most cost-effective and efficient way. Audit and review client documentation to ensure it meets/exceeds BAL’s standards of practice. Support with the Compliance Coordinator to ensure that all processes are in place to maintain central reporting to specific deadlines. Ensure that all CQC requirements are met/exceeded, including preparation for CQC inspections and ensuring that BAL evidences good working practices ensuring high-quality care for our clients. Support the selection, interviewing, and development of both associate and employed case managers. Carry out appropriate induction and training of case managers to ensure that their performance meets/exceeds BAL’s standards of practice. Provide clinical and professional supervision to case managers, including regular client reviews and annual appraisals. Monitor caseloads to ensure that case managers are fully employed with the appropriate work in liaison with the Operations Manager on new enquiries. Ensure that any safeguarding concerns, complaints, or incidents are appropriately managed and reported in line with BAL, ACG, and CQC requirements. In conjunction with the Operations Manager, be responsible for implementation of client health and safety legislation. Support the wider team of ACG Case Management Clinical Leads by attending regular meetings. In conjunction with the Operations Manager, promote BAL and develop business opportunities through networking events and business development meetings. Work with the Clinical Team to provide case manager training and study days. Manage your own CPD and complete any mandatory training that is required. What you'll have: Professional Qualification: Diploma or degree in Occupational Therapy Diploma or degree in Physiotherapy CQSW/DipSW or other relevant Social Care qualification RGN Nursing Qualification Degree in Speech and Language Therapy HCPC Registration Skills: Structured and logical thinking style, comfortable at both detail and directional levels. Strong influencing skills to build positive relationships with case managers and referrers. Excellent time management skills and ability to supervise and manage staff. Strong project management skills. Understanding of personal injury litigation process. IT literate. Ability to be flexible and work longer hours when required. Personal Attributes: Highly motivated and able to work on your own initiative. Collaborative team player, able to find compromise with completing objectives. Decision maker, even in the absence of complete data. Flexible communication skills and the ability to network.
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