The Clinical Operational Manager is a critical role in leading nursing and operational staff to deliver service excellence whilst supporting donor loyalty. Under the direction of the Senior Operations Manager, the post holder will provide operational leadership, expert clinical advice and management support for the North/South Wales Blood Collections staff.
They will be responsible for leading excellent service provision to support the ongoing delivery and development of the North/South Wales blood collections programme, aligning the service with the wider Welsh Blood Service and Velindre NHS Trust key objectives.
Main duties of the job
The Clinical Operational Manager will work collaboratively with the Senior Operations Managers and wider Operational Delivery team to direct blood collections workforce plans, providing managerial support and deputising for the Senior Operations Manager as required. They will develop and build on the clinical and business programmes, ensuring service delivery meets operational and clinical performance objectives and regulatory requirements. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us
Here at
Velindre University NHS Trust
we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge
Velindre Cancer Centre
and our award-winning
Welsh Blood Service , as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the
NHS Wales Shared Services Partnership
and
Health Technology Wales
and have developed strong partnership working with these expert services. Formed in 1999, the Trust has a dedicated workforce that continuously strives to apply the key principles of value-based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors. If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you. Job responsibilities
The post holder will provide expert clinical advice and leadership for the North/South Wales collection teams and will be the local lead on clinical risk management, patient/donor safety and clinical governance issues in collaboration with the Head of Nursing and the Clinical Governance team. The role will be based in either Wrexham office or Talbot Green HQ; however, the post holder will be required to routinely travel to multiple collection clinics across the North/South Wales area. The post holder will be required to travel to South/North Wales sites as required. Hours will be worked across a seven-day working week, with on-call commitments. Person Specification
Qualifications and/or Knowledge
Educated to MSc level or equivalent experience Evidence of ongoing personal development Previously NMC registered or Previously Registered Health care professional Understanding of the role the Welsh Blood Service plays in the wider community Knowledge and understanding of the blood/component process Current registration with NMC or HCPC but have the ability to maintain own registration Experience
Extensive experience of managing registered and non-registered staff in a public healthcare role Extensive clinical experience Experience of working within a customer services environment Experience of supervising/managing a large team Experienced in dealing with sensitive and confidential matters Experience of working in a challenging and busy environment Experience of working as a change agent or instrumental in a change programme Experience of working with people at all levels Clinical experience of working in the blood transfusion services Aptitude and Abilities
Excellent communication, written and numeracy skills. Advanced keyboard/IT skills Analytical skills to interpret complex data Organisational and planning skills Ability to speak Welsh Values/Other
Integrity Ability to gain trust and respect from others at various levels Influential and persuasive skills Ability to use own initiative to make informed decisions The ability to be flexible in working hours Ability to travel independently between sites over a wide geographical area Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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The Clinical Operational Manager will work collaboratively with the Senior Operations Managers and wider Operational Delivery team to direct blood collections workforce plans, providing managerial support and deputising for the Senior Operations Manager as required. They will develop and build on the clinical and business programmes, ensuring service delivery meets operational and clinical performance objectives and regulatory requirements. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us
Here at
Velindre University NHS Trust
we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge
Velindre Cancer Centre
and our award-winning
Welsh Blood Service , as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the
NHS Wales Shared Services Partnership
and
Health Technology Wales
and have developed strong partnership working with these expert services. Formed in 1999, the Trust has a dedicated workforce that continuously strives to apply the key principles of value-based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors. If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you. Job responsibilities
The post holder will provide expert clinical advice and leadership for the North/South Wales collection teams and will be the local lead on clinical risk management, patient/donor safety and clinical governance issues in collaboration with the Head of Nursing and the Clinical Governance team. The role will be based in either Wrexham office or Talbot Green HQ; however, the post holder will be required to routinely travel to multiple collection clinics across the North/South Wales area. The post holder will be required to travel to South/North Wales sites as required. Hours will be worked across a seven-day working week, with on-call commitments. Person Specification
Qualifications and/or Knowledge
Educated to MSc level or equivalent experience Evidence of ongoing personal development Previously NMC registered or Previously Registered Health care professional Understanding of the role the Welsh Blood Service plays in the wider community Knowledge and understanding of the blood/component process Current registration with NMC or HCPC but have the ability to maintain own registration Experience
Extensive experience of managing registered and non-registered staff in a public healthcare role Extensive clinical experience Experience of working within a customer services environment Experience of supervising/managing a large team Experienced in dealing with sensitive and confidential matters Experience of working in a challenging and busy environment Experience of working as a change agent or instrumental in a change programme Experience of working with people at all levels Clinical experience of working in the blood transfusion services Aptitude and Abilities
Excellent communication, written and numeracy skills. Advanced keyboard/IT skills Analytical skills to interpret complex data Organisational and planning skills Ability to speak Welsh Values/Other
Integrity Ability to gain trust and respect from others at various levels Influential and persuasive skills Ability to use own initiative to make informed decisions The ability to be flexible in working hours Ability to travel independently between sites over a wide geographical area Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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