Clinical Service Lead

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Full time
Location: Croydon
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Job offered by: NHS
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South London and Maudsley NHS Foundation Trust

This is an exciting opportunity for a motivated, performance-driven individual to be part of our Croydon Leadership Team. The post holder will hold responsibility for the New Croydon Neurodevelopmental Service and play a significant role in developing this Team. The role would suit a clinician experienced in Neurodevelopmental presentations with strong knowledge in ASD and a passion for service development. We welcome applicants trained in Clinical Psychology, Child Psychotherapy, Family Therapy, Social Work, or Nursing. This role includes performance managing the quality of the Neurodevelopmental Service as it develops, having oversight of neurodevelopmental waiting lists, holding clinical and management supervision, investigating and monitoring SUI's, having responsibility for the team budget, ensuring that practice within the team meets relevant standards, being responsible for ensuring high levels of operational effectiveness, and evaluating and making decisions about treatment options. Main duties of the job

To take day-to-day operational management responsibility in the planning, directing, and management of Croydon's Neurodevelopmental Service. Provision of strategic and operational leadership. The post holder will ensure that service delivery is efficient, effective, evidence-based, needs-led, as well as service user and carer focused. The post holder will provide clear leadership, in partnership with the Service Manager, to ensure access to timely assessment and crisis intervention by well-led and motivated staff. There will be opportunities to liaise with wider networks and colleagues in other services, working together to ensure optimum patient outcomes. To hold clinical responsibilities including assessing and holding a caseload of young people. Job responsibilities

Leadership To line manage and performance manage the team to assist in recruiting, motivating, training, developing, and retaining appropriate staff enabling them to have the skills, expertise, and discretion to function effectively in their roles. To ensure the effective operational management of the CAMHS service in providing services which are in accordance with the objectives of the CAMHS and achievement of key performance targets. Team Management To ensure (in conjunction with the Service Manager, Heads of Professions, and Lead Clinicians) that practice within the team meets relevant standards, is appropriate, timely, safe, and follows agreed professional practice. To ensure that staff engage in regular meetings, training, and team building with the goal of promoting a working environment that is open, honest, supportive, and outward-looking. Staff Management Provide demonstrable assurance that all staff are receiving appraisals and personal development plans that include mandatory training and clinical supervision to enable the workforce to be fit for practice. To monitor sickness absence, annual leave, training, and study leave, taking any appropriate management action as required. To have delegated responsibility for the team budget within the service, ensuring that the team works effectively within the allocated financial framework. Performance Management To provide and/or contribute to the production of reports, information, and proposals that support effective delivery of care and an integrated approach to work with colleagues at local level or through external agencies. To work with the Service Manager and key senior staff to develop robust clinical pathways. Quality To performance manage the quality of the clinical services, including patient safety, patient satisfaction, clinical outcomes, and compliance with the clinical pathways and associated protocols. To investigate and monitor SUIs, complaints, and disciplinary issues and ensure adverse outcomes are reported and action taken. Produce high-quality, timely reports and action plans to ensure recommendations are implemented and lessons are learnt. Clinical effectiveness To measure outcomes to demonstrate achievements against care pathway standards. To promote the engagement of carers and families in the care pathway. Clinical Service Provision Provide assessments of children and young people referred to the team based upon the appropriate use, interpretation, and integration of complex data from a variety of sources. Communicate in a skilled and sensitive manner, information concerning the assessment, formulation, and treatment plans of children and young people under their care and to monitor progress during the course of both individual and multi-disciplinary care. Self Management To attend regular management/professional supervision. Through supervision and appraisal, acknowledge own limitations and discuss/identify/access training as appropriate. Be aware of and reflect on own practice as a manager/clinician. To be aware of and adhere to all Trust policies, acting as a role model to other staff. Person Specification

Education/Qualifications

Recognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Psychology, or any allied medical profession. Evidence of continuing professional development. RN Child. Management course. Experience

Senior Management experience in running large multidisciplinary teams with significant clinical and business delivery targets. Experience of managing budgets and resources effectively. Experience of leading and managing change to deliver organisational goals. Experience of leading business planning processes and delivering targets within an agreed budget. Experience of working within the NHS, or a related public or voluntary sector organisation. Experience working with young people pre/post neurodevelopmental diagnosis. Experience of service development. Knowledge/experience of Looked After Children. Experience assessing young people with Neurodevelopmental presentations including co-morbidities. Experienced in autism assessments i.e., completing ADOS assessments. Knowledge

Specialist clinical knowledge relevant to the service, including evidence-based practice. Understanding of the role and function of other organisations providing services to people with mental ill-health. Understanding of the legislative and quality frameworks that govern the provision of mental health and social care. Significant and advanced knowledge of neurodevelopmental presentations, particularly ASD. Skills and Abilities

Effective communication and interpersonal skills and proven ability to develop and manage key relationships at all levels. Understanding of public sector management and NHS Mental Health services, Social and Primary Care services. Ability to develop close collaborative working relationships between individuals, teams, and organisations. Excellent report writing and presentation skills and proven ability to evaluate services and present findings to stakeholders. Leadership skills especially the ability to lead and manage change through influence without direct management. Ability to support, manage, and advise the team through difficult and challenging situations. Ability to manage conflict effectively. Ability to manage effectively a revenue budget. Personal Attributes & Other Skills

Recognition of own limitations, strengths, and weaknesses and an ability to seek advice when necessary. Innovative, creative, and willing to try new approaches. Possess attention to detail. Evidence of undertaking audit work. Specialist Knowledge

Current good practice in assessment, short-term time-limited treatments, and interventions. Knowledge of recent legislation affecting the NHS and local authority. Knowledge or experience working with Looked After and Adopted Children. Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South London and Maudsley NHS Foundation Trust £59,490 to £66,239 a year per annum inclusive of HCAs.

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