Job summary
CSW, Band 2 T&O Outpatients Department
30.00 Hours Per Week An exciting opportunity has arisen for a motivated and enthusiastic experienced CSW to join the Trauma & Orthopaedics Outpatients team, working between both Russells Hall Hospital and Corbett Outpatients Centre. The service runs Monday- Friday (08:30-18:00) with additional weekend and evening clinics running occasionally. This is a great opportunity to gain knowledge or build on your current knowledge and experience. You will be working in both elective orthopaedic, trauma orthopaedic as well as virtual clinics. If you are ready for a challenge and can demonstrate excellent skills then this is the position for you. If you require further information regarding this vacancy please contact Lead Nurse Katrina Kerr, T&O OPD, Ext 3169 or 4636 or via email katrina.kerr@nhs.net Main duties of the job The Clinical Support Worker will work together with members of the Nursing / Midwifery team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse. The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others. The post holder will be assessed on appointment on their level of competence and required as part of the Trust's training and development programme for clinical support workers to undertake a structured pathway of development to include basic skills and in-house development programme. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of 'excellent health care, improved health for all'. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Person Specification Qualifications & Education Essential English and Maths Qualifications at one of the following academic levels/grades: O Level - Grade A to C, CSE Grade 1 only, GCSE Grade A to C, GCSE Grade 9 to 4, Functional skills Level 2 Desirable NVQ Level 2 in Health Care Knowledge & Training Essential Demonstrate knowledge of duties required as a Clinical Support Worker Experience Essential Previous experience of caring for people in a care worker role within hospital, community or Residential Nursing Home setting Communication & Relationship Skills Essential Clear communication skills, oral and written Desirable Care Certificate Knowledge & Training Essential Commitment to undertake In-House training Willingness to undertake NVQ Level 2 in Healthcare, as appropriate Willingness to undertake care certificate Experience Essential Experience of customer care/dealing with the public Reception/telephone skills Computer literate Communication & Relationship Skills Essential Ability to work as part of a team Demonstrates a caring attitude to patient care Demonstrates respect for patient dignity Honest and trustworthy Able to cope with distressing or emotional circumstances Analytical & Judgement Skills Essential Able to follow instruction Demonstrates a responsible attitude to their work Planning & Organisational Skills Essential Good organisational skills Demonstrates attention to detail Ability to work flexibly Equality, Diversity, Inclusion and Trust Values Essential Able to provide safe, caring, and effective services Values and behaviours that reflect the Trust values of Care, Respect and Responsibility Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Employer details Employer name The Dudley Group NHS Foundation Trust Address Russell's Hall Hospital Pensnett Road Dudley DY1 2HQ
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30.00 Hours Per Week An exciting opportunity has arisen for a motivated and enthusiastic experienced CSW to join the Trauma & Orthopaedics Outpatients team, working between both Russells Hall Hospital and Corbett Outpatients Centre. The service runs Monday- Friday (08:30-18:00) with additional weekend and evening clinics running occasionally. This is a great opportunity to gain knowledge or build on your current knowledge and experience. You will be working in both elective orthopaedic, trauma orthopaedic as well as virtual clinics. If you are ready for a challenge and can demonstrate excellent skills then this is the position for you. If you require further information regarding this vacancy please contact Lead Nurse Katrina Kerr, T&O OPD, Ext 3169 or 4636 or via email katrina.kerr@nhs.net Main duties of the job The Clinical Support Worker will work together with members of the Nursing / Midwifery team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse. The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others. The post holder will be assessed on appointment on their level of competence and required as part of the Trust's training and development programme for clinical support workers to undertake a structured pathway of development to include basic skills and in-house development programme. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of 'excellent health care, improved health for all'. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Person Specification Qualifications & Education Essential English and Maths Qualifications at one of the following academic levels/grades: O Level - Grade A to C, CSE Grade 1 only, GCSE Grade A to C, GCSE Grade 9 to 4, Functional skills Level 2 Desirable NVQ Level 2 in Health Care Knowledge & Training Essential Demonstrate knowledge of duties required as a Clinical Support Worker Experience Essential Previous experience of caring for people in a care worker role within hospital, community or Residential Nursing Home setting Communication & Relationship Skills Essential Clear communication skills, oral and written Desirable Care Certificate Knowledge & Training Essential Commitment to undertake In-House training Willingness to undertake NVQ Level 2 in Healthcare, as appropriate Willingness to undertake care certificate Experience Essential Experience of customer care/dealing with the public Reception/telephone skills Computer literate Communication & Relationship Skills Essential Ability to work as part of a team Demonstrates a caring attitude to patient care Demonstrates respect for patient dignity Honest and trustworthy Able to cope with distressing or emotional circumstances Analytical & Judgement Skills Essential Able to follow instruction Demonstrates a responsible attitude to their work Planning & Organisational Skills Essential Good organisational skills Demonstrates attention to detail Ability to work flexibly Equality, Diversity, Inclusion and Trust Values Essential Able to provide safe, caring, and effective services Values and behaviours that reflect the Trust values of Care, Respect and Responsibility Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Employer details Employer name The Dudley Group NHS Foundation Trust Address Russell's Hall Hospital Pensnett Road Dudley DY1 2HQ
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