What you'll be doing:
Are you passionate about cloud technology and customer service? We are seeking a skilled
Cloud Administrator
to join our dynamic Service Delivery team. As a Cloud Administrator, you will serve as a key point of escalation for complex customer issues, provide second-line support, and contribute to the continual improvement of our cloud services. This role is critical in ensuring our customers’ platforms are monitored, maintained, and optimised for success. Key Responsibilities Handle and resolve 2nd line support tickets, escalating to 3rd line when needed. Mentor 1st line colleagues to help them grow their technical skills. Administer and manage patching schedules. Participate in the on-call rota to support our 24/7 operations. Monitor customer platforms, ensuring reliability and performance. Build strong relationships with customers and identify areas for improvement. We want to hear from you if you:
Have experience with
Microsoft 365 Administration
and
Microsoft Azure
(Networking, Backup, Storage, App Services, AVD, Entra ID). Have knowledge of
Windows Server ,
Active Directory ,
Microsoft Intune , and
Meraki . Are a strong communicator with the ability to explain technical issues to non-technical users. Are proficient in ITSM tools and have familiarity with Change Management processes. A proactive attitude, excellent time management, and a desire to continually improve. Shift Patterns : Operational hours are 8:00 am to 6:00 pm, with shift patterns from 8:00 am–4:30 pm or 9:30 am–6:00 pm. At iomart, we’re committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles. What's in it for me?
Salary: up to £36K DOE Comprehensive training and development to support your growth Hands-on experience with cutting-edge technology alongside passionate tech enthusiasts Holiday Trading Scheme - buy or sell part of your annual leave allowance Day off on your birthday Enhanced paternity, maternity and adoption leave Access to a flexible Benefits scheme This role offers a mix of remote and hybrid working, with a few days in-office for induction and quarterly team events. Who you'll be doing it for:
iomart is the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally. We have over 25 years expertise in data centre and cloud services Over 600 skilled professionals and turnover over £127m Our HQ is in Glasgow and offices across the UK. We provide critical services across all public and private sectors What to do next:
Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first please feel free to contact me on careers@iomart.com We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
#J-18808-Ljbffr
Are you passionate about cloud technology and customer service? We are seeking a skilled
Cloud Administrator
to join our dynamic Service Delivery team. As a Cloud Administrator, you will serve as a key point of escalation for complex customer issues, provide second-line support, and contribute to the continual improvement of our cloud services. This role is critical in ensuring our customers’ platforms are monitored, maintained, and optimised for success. Key Responsibilities Handle and resolve 2nd line support tickets, escalating to 3rd line when needed. Mentor 1st line colleagues to help them grow their technical skills. Administer and manage patching schedules. Participate in the on-call rota to support our 24/7 operations. Monitor customer platforms, ensuring reliability and performance. Build strong relationships with customers and identify areas for improvement. We want to hear from you if you:
Have experience with
Microsoft 365 Administration
and
Microsoft Azure
(Networking, Backup, Storage, App Services, AVD, Entra ID). Have knowledge of
Windows Server ,
Active Directory ,
Microsoft Intune , and
Meraki . Are a strong communicator with the ability to explain technical issues to non-technical users. Are proficient in ITSM tools and have familiarity with Change Management processes. A proactive attitude, excellent time management, and a desire to continually improve. Shift Patterns : Operational hours are 8:00 am to 6:00 pm, with shift patterns from 8:00 am–4:30 pm or 9:30 am–6:00 pm. At iomart, we’re committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles. What's in it for me?
Salary: up to £36K DOE Comprehensive training and development to support your growth Hands-on experience with cutting-edge technology alongside passionate tech enthusiasts Holiday Trading Scheme - buy or sell part of your annual leave allowance Day off on your birthday Enhanced paternity, maternity and adoption leave Access to a flexible Benefits scheme This role offers a mix of remote and hybrid working, with a few days in-office for induction and quarterly team events. Who you'll be doing it for:
iomart is the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally. We have over 25 years expertise in data centre and cloud services Over 600 skilled professionals and turnover over £127m Our HQ is in Glasgow and offices across the UK. We provide critical services across all public and private sectors What to do next:
Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first please feel free to contact me on careers@iomart.com We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
#J-18808-Ljbffr
