GRACES: Growth: Unleashing potential for development Responsibility: Owning results and outcomes Ambition: Pursuing impactful goals Expertise: Mastering our craft Service: Providing service that benefits our communities We are looking for an experienced and dynamic Cluster Hotel Manager to oversee the operations of two of our hotels – in the Lake District and St. Helens. You’ll be responsible for overseeing daily management, driving guest satisfaction, and ensuring financial performance. Position: Cluster Hotel Manager No. of positions: 1 Location: Kendal Key Responsibilities Lead operations with the Regional Manager, ensuring alignment across departments Monitor performance metrics and implement improvements Maintain high standards of guest service, room quality, and safety Assist with budget creation, cost control, and revenue generation Manage recruitment, training, and staff performance Support local marketing initiatives and build client relationships Oversee online reputation and guest reviews Requirements 5+ years in hotel management or similar roles Excellent communication and problem-solving skills Experience with hotel management software (PMS, POS) Flexible to work weekends and holidays Hospitality degree preferred but not mandatory AG Hotels Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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