Cluster Manager

Salary: GBP46350 - GBP46350 per annum + staff discounts, healthcare We’re looking for an experienced, dedicated and resilient Cluster Manager to join our Complex Learning Disabilities Services in Hertfordshire. £46,350.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you’re making a difference? You’ll feel at home here. Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. After all, our people are doing something amazing: helping to transform lives every day. The Cluster Manager will be responsible for the operations of a small group of specialist services, which support customers who are leaving restrictive environments to live in their own homes. The role will provide line management for Deputy Managers and support teams, ensuring compliance with organisational, legal regulations and those of the local authority, while maintaining the highest quality of support and ensuring excellent quality of life for customers. The role will also require the individual to embed a Positive Behavioural Approach through coaching and leadership. Co-production and a person-centred approach are essential to this role. For a full job description, please visit our website jobs.lookahead.org.uk and search REQ005983. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. About you: Proven experience of managing more than one service across a geographical area. The ability to quickly identify key areas of improvement required and to effectively plan and implement changes. Previous experience of working with management contracts and agreements. Previous experience of delivering regulatory compliance. Excellent prioritisation and organisational skills. Experience of conducting investigations for serious incidents. Ability to coach and develop staff. Excellent relationship building skills at all levels. Experience of successfully developing teams across a wide geographical spread. High levels of written and verbal communication. Flexibility to move within any of our specialisms. Ability to turn organisational vision into reality for front line employees. Resilience and ability to manage self and effective delivery. Ability to cope with change in a fast-paced and challenging environment. What you’ll bring: Operational management experience in social care. Experience supporting people who require bespoke, specialist support. Relevant RMA/NVQ Level 4 or other business/management qualification. Relevant professional memberships and/or specialist qualifications (Internal applicants not holding these qualifications will not be automatically disqualified but may be required to undertake study for them based on assessment of performance in current role). About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs, you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We encourage applications from a diverse range of applicants of all backgrounds.

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